I try to upload a video file (mp4 Video) and in the import section of camtasia the file shows up with a white box and does not play.

  • 1
  • Question
  • Updated 7 years ago
Photo of Rusty Anderson

Rusty Anderson

  • 4 Posts
  • 0 Reply Likes
  • sad

Posted 7 years ago

  • 1
Photo of Logan S.

Logan S.

  • 2813 Posts
  • 153 Reply Likes
Hey Rusty,

Where are you bringing that video in from? Did you record it with Camtasia?
Photo of Rusty Anderson

Rusty Anderson

  • 4 Posts
  • 0 Reply Likes
They were recorded with a GoPro. The files are saved on my desktop. We used 3 GoPro cameras and two of the three upload perfectly fine. All files from the third have the same problem.
Photo of Rusty Anderson

Rusty Anderson

  • 4 Posts
  • 0 Reply Likes
I am going to try to run them through a video converter.
Photo of Perla Durgaswaroop

Perla Durgaswaroop

  • 49 Posts
  • 4 Reply Likes
Yea, try that and see if the problem persists. I use mp4 all the time, I never got any problem with them. So, its probably something 'coz of that 3rd camera.

http://durgaswaroop.blogspot.in/
Photo of Rusty Anderson

Rusty Anderson

  • 4 Posts
  • 0 Reply Likes
Thanks
Photo of Perla Durgaswaroop

Perla Durgaswaroop

  • 49 Posts
  • 4 Reply Likes
sure. Anything for a fellow, techsmithian :)

http://durgaswaroop.blogspot.in

This conversation is no longer open for comments or replies.