I'm deleting the trial version after two days. I have Camtasia 9. I thought I could try this new version but the watermark makes it useless!

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  • Updated 4 months ago
If you want me to try it for 30 days why does it have a watermark??? 
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BillyTaub

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Posted 4 months ago

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bnystrom

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Probably for the same reason that it lacks much in the way of new features. The people in Marketing at TechSmith don't seem to "get it".
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Fred Grover, Champion

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The watermark is used on Trial Versions as almost all if not all of the functions are available in the Trial Versions of their software. Having the watermark is not that bad as it it is great software that I have used for many years and never had complaints but mor feature requests. The watermark is removed on the purchase of the product and if there was no watermark then they would have to restrict some of the features available in the trial in my opinion.
As far as the lack of the new features I feel that the new features in the Camtasia 2018 are great and have improved and offer more to the users for what was requested by the users. And with any software there is not one that I can think of that has everything and option that every user would want or need with a magic do all and everything I want or users want it to do. That pretty much goes for any software or forum etc. as their will always be likes and dislikes and agreements and disagreements for any software or other itmes in life. Just my 2 cents worth and I know that TechSmith does listen to their users but also have to take into consideration which feature(s) will be best or most updated and work well without to many bugs (Which any software will have the bugs to work out) and also the upgrades of other technologies that are ever advancing just as fast and if something is implemented that is going out and being replaced by something newer and better then those have to be taken into consideration too. Thanks for posting and have a great day/night.
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bnystrom

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With all due respect Fred, I've worked for several software companies and I've used a lot of trial software, and watermarking is not that common and where it's used by other companies it's clearly spelled out when you download it and/or evident during the creation project. They don't hide the fact and spring it on you at the end. 

Now TechSmith has a good CS9 customer who's seriously angry because he's wasted a lot of time creating content that he cannot use, even though he has a valid Camtasia license for CS9. There is really no excuse for this.

Kayakman recently posted a way to open CS2018 projects in CS9. It requires some editing of the .tsproj file, but as long as none of the new 2018 behaviors are used in the project, it works. Hopefully, this will help BillyTaub.

https://feedback.techsmith.com/techsmith/topics/can-you-open-camtasia-2018-projects-and-camtasia-201...
(Edited)
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Joe Morgan

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Not sure who your responding to Fred?

The biggest problem in  my opinion? Most people are unaware of the watermark until they try to render a video.

In BillyTaub's case. He owns Camtasia 9. Decides to take 2018 out for a 30 day trial. Invests "X" amount of hours into a project.Surprise, here’s your watermarked video. 


Decides he doesn't want to purchase 2018. For whatever reason.

He can't even open his project in Camtasia 9. It's not backwards compatible. So his time has been wasted.  After "X number of  hours", You've invested enough time to pay for the upgrade.Everyone’s time is worth money.Therefor, throwing away those hours is a net loss.

 That’s the rub. 

 If you were aware the videos would be watermarked.At least you were aware. You could make up fake projects. Then really spin your wheels.If you purchase Camtasia. You've really wasted 30 days creating fake projects.So that doesn't make much sense.

 I’m sure TechSmith has the watermark to try and keep people from steeling the program/creating videos. I get that and understand it.

Unfortunately, 2018's probably being pirated already. That water mark doesn't stop this from happening. But that's another issue really.

A Big Bold Warning Before Downloading............Rendered Videos Will Be Watermarked Until You Purchase Camtasia yada yada yada....

They stick with discrete.

 Might put an end to posts like this.

Why TechSmith won’t budge, leaves people in the dark. Makes no sense to me. The policy is buried in the End User agreement. The one most people don't read in full, if at all.

Camtasia 9 came out just over 1 1/2 years ago. People have complained from the start. What's the big secret?Everyone who renders a video finds out anyway.

I’ve never read a post where someone stated how happy they were to find out about this. Or how it didn't bother them in the least. I would bet the farm I never will.

 https://feedback.techsmith.com/techsmith/topics/if-you-put-a-watermark-on-your-trial-version-state-it

 https://feedback.techsmith.com/techsmith/topics/trial-version-watermarks-shared-video

I’m not saying your opinions are wrong Fred.

I’m just saying the watermark. The way it’s implemented, in the long run. Might be doing more harm than good.

How would anyone know for sure?

 Regards,Joe

(Edited)
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Dave O'Rourke, Senior Software Engineer

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For what it's worth, there's also on the trial dialog that appears on startup...

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bnystrom

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That's all well and good, but what's needed now is a solution for a good customer who owns CS9. Is anyone helping him?
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Joe Morgan

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Fair enough Dave O'Rourke,
But where it's mentioned, the main focus is not that information. The bold fonts are focused on other things.So the watermark gets overlooked by a lot of people.
Include a reminder when they start the Editor. One that runs for 30 seconds, something like that.It could be the watermark, complete with information about the watermark.
If you did what was required to ensure everyone was aware of this restriction. That part of the complaint could go away.
As for Camtasia uses. Maybe you should consider a 30 day free trial without the Watermark? Why risk discouraging your customers  from trying the new version? After all, they are your customer.

Regards,Joe
(Edited)
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Dave O'Rourke, Senior Software Engineer

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One that runs for 30 seconds
I assure you, that would generate complaints :)

Point taken on the size and positioning of the text.
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Joe Morgan

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Yeah 30 seconds  probably would.LOLI was just throwing something out there. If people were fully aware, they would be fully aware.That's the main point.Adobe CC has strong security on there software. They don't watermark or restrict their users on 30 day trials. They charge a heck of a lot more to.But the software does a lot more as well.I still say if someone makes a video and money with it to boot.There probably going to purchase Camtasia.If it has a watermark.There not going to enjoy it, they won't make any money with it.They have a more limited incentive to purchase.
They can pick up something else with a lot of special effects, templates for videos, 3D titles and a whole host of things they will probably never use for $100. No watermark in the trial version.There are free video editors that are pretty impressive these days. But hey, you gotta do what you gotta do.Regards,Joe 
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Rick Stone

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For what it's worth I'm always amused at folks that try to claim that the watermark utterly destroys their ability to "try" the new version. Nothing is impaired other than seeing the watermark.

In my own view, it smacks of someone saying: Hey, I love your software and wanted to use it to do something so I don't have to, you know, actually BUY it or UPGRADE it or whatever. So now I think your software totally sucks because you thwarted that and I'm telling the world about it.

As for losing potential customers, are they REALLY losing sales? I mean, seriously, since the folks vocalizing their complaints were planning on using what they produced anyway without making the purchase, I'm not seeing what I would consider is a sales loss. The sad fact is, they were never planning on buying it anyway.

Just my own thoughts... Rick :)
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Joe Morgan

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I'm always amused you see no problem through all the complaints.
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bnystrom

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"I'm always amused at folks that try to claim that the watermark utterly destroys their ability to "try" the new version."

I don't think anyone is claiming that; of course you can use it to create test content. The issue is that a licensed CS9 user who created a lot of content in the 2018 demo product can't use any of it. You can argue that he should have "read the fine print", but that doesn't help him. 

I reviewed Kayakman's video it appears that it would solve his problem. If he used any of the new 2018 behaviors, he'll have to find something else to use in CS9, but at least his work is salvageable and all of his effort won't be wasted. 

https://feedback.techsmith.com/techsmith/topics/can-you-open-camtasia-2018-projects-and-camtasia-201...