I'm having problems with my windows 10 machine playing .avi files created in Camtasia.

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I'm having problems with my windows 10 machine playing .avi files created in Camtasia 9.1.2. I've spoken to techsupport and downloaded codec they sent me but still no joy.  Tried VCL player, The built in windows player, and the one in VideoStudio, which is really the one I need.
I'm having trouble getting to a DVD.  This has to play in a DVD player, not computer.  I'm using Corel MovieFactory (hate it) and tried Corel VideoStudio (hate it more).
I LOVE TechSmith techsupport.  They are very, very good to me.  But not solving this issue.  sad.
SO...would love suggestions on fixing the .avi problem. and on suggesting a software that will do menus for DVD.  Must have sub menus.
Of Course, on a deadline.
Thanks, Kay
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Kay Nicholson Greenhaw

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Posted 7 months ago

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Joe Morgan

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You say you need it to play in a DVD player.
Are you referring to a old fashioned....... very low resolution......DVD player?

If that's the case you can produce a mp4 and use Windows to burn a DVD to disk. 


Or are you working with something more high quality?

Regards,Joe
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Kay Nicholson Greenhaw

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I need to see my .avi files on my computer.  That's the first problem.  Audio plays but no video.  Because I can't see the .avi files...oh wait, I see what you're saying.  I could use mp4.  No, I need the loss-less .avi.
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Timbre4, Champion

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Hello, sorry to hear of difficulties. If it's a valid (no weird attributes) AVI I'd think that should play without any special considerations. What is the running time of your Camtasia rendered AVI? Is it Camtasia captured clips or was the content created elsewhere and brought into CS 9.1.2 for editing? How does VideoStudio figure into this?


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Kay Nicholson Greenhaw

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some captured clips, some created annotated in Camtasia .  rendered to .avi and also to .mp4  I use the .avi to take to MovieFactory or VideoStudio to build menus and burn DVD for distribution to teachers
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Timbre4, Champion

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Have you done this routine before with success? Since the video content is not natively captured with Camtasia, that's the wild card. Does this project preview on screen without issue? Again, what is the total running time?

Trying to separate the process from the content... I missed the message in between about audio only. There aren't too many parameters you can touch for AVI; when you rendered to AVI it was Share -> Custom Production -> AVI. Colors - Automatic? Frame rate 30? Any changes in Video Compression? (default is slider about 2/3 or 65% across the scale).