I'm having this annoying error

  • 1
  • Problem
  • Updated 4 months ago

Problem signature:

  Problem Event Name:                        APPCRASH

  Application Name:                             CamtasiaStudio.exe

  Application Version:                           8.6.0.2054

  Application Timestamp:                     55d3d620

  Fault Module Name:                          MSVCR100.dll

  Fault Module Version:                        10.0.40219.1

  Fault Module Timestamp:                  4d5f0c22

  Exception Code:                                  40000015

  Exception Offset:                                0008d6fd

  OS Version:                                          6.1.7601.2.1.0.256.1

  Locale ID:                                             1066

  Additional Information 1:                  44d3

  Additional Information 2:                  44d3b7914891ae9d5e0f98455b038694

  Additional Information 3:                  e109

  Additional Information 4:                  e1096623750cd803b03fdf60460cf9ac

 

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Can anyone help me...?

Photo of Thằng Sói

Thằng Sói

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  • frustrated

Posted 4 months ago

  • 1
Photo of Fred Grover

Fred Grover, Champion

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In this case you would be better off contacting TechSmith Support which is free. The information for doing so is below and they can help get your issue solved as this is just a Community Users Forum and not the support straight from the company. Hope this helps and let us know.

Techsmith Free support

https://support.techsmith.com/hc/en-us

Phone:
    +1.517.381.2300
Toll Free:
    800.517.3001 (U.S. & Canada Only)
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Thanks for posting and have a great day/night.
Photo of Thằng Sói

Thằng Sói

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Thank you.
Photo of Fred Grover

Fred Grover, Champion

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Your welcome.
Photo of Patryk vel. Dziubi

Patryk vel. Dziubi

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It was a app crash. idk what to do lol