I'm having trouble with Camtasia 9 and I don't know what to do...

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I'm using the most current Camtasia 9 version as of 12-29-2016. When I add things to my media bin, they do not show up. I can still add things by dragging them to my timeline but they still do not appear in the media bin. Also, the software will not close properly at all. Each time I close it, it freezes up. As for my computer, I just purchased a brand new high end desktop PC, graphics, RAM, speed, space, none of that is a factor guaranteed! This picture clearly shows an item in my timeline but nothing in my media bin. Please help me resolve this.
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InnoComAR

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Posted 2 years ago

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Joe Morgan

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I would try a "NEW" download and a  re-installation of the program from it.
complete

You can download and install a new or an older version from this link.

https://www.techsmith.com/download/oldversions

Regards,Joe

If that doesn't work I would contact Tech Support

This is a Free Service. Submit a ticket at,

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

(Edited)