i'm trying to add this software on another laptop but it says i'm using a trial version when I downloaded it

  • 1
  • Problem
  • Updated 10 months ago
I logged into my account to download camtasia on my other laptop, it has downloaded but states that this is just a trial version.
how do I get the full unlocked version on both laptops?
Thanks
Steve
Photo of pt

pt

  • 2 Posts
  • 0 Reply Likes

Posted 10 months ago

  • 1
Photo of Rick Stone

Rick Stone

  • 4939 Posts
  • 2258 Reply Likes
Hi there

You should have a serial key that unlocks the trial and allows it to be a fully licensed product.

If you lost the key, TechSmith offers a key lookup at the link below:

https://support.techsmith.com/hc/en-us/articles/203732878-License-and-Software-Key-Frequently-Asked-...

Cheers... Rick :)
Photo of Joe Morgan

Joe Morgan

  • 6250 Posts
  • 3369 Reply Likes
You can look up your software key in the technical information file contained in Camtasia. On your activated version of Camtasia.Just open that file and scroll down to obtain the Registration Key.

Regards,Joe
Photo of pt

pt

  • 2 Posts
  • 0 Reply Likes
Thanks for the help.