I just recently updated from 12 to 2018 and need to know if I can import my images saved in previous version. I even tried to open 12 and get what I needed and it won't open. Thanks for any help you can offer!
Yes! Go into the datastore and double click all the SNAG files in the datastore folder and check the folder under datastore. THe default location SHOULD be C:\Users\[profilename]\AppData\Local\TechSmith\Snagit\DataStore
If some are located elsewhere or are not SNAG files, just drag them to the bottom bar ("recents") one at a time and they will be back in your library