import images saved in past version

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  • Updated 1 year ago
I just recently updated from 12 to 2018 and need to know if I can import my images saved in previous version. I even tried to open 12 and get what I needed and it won't open.  Thanks for any help you can offer!
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sroyer

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Posted 1 year ago

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Rick Grunwald

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Yes! Go into the datastore and double click all the SNAG files in the datastore folder and check the folder under datastore. THe default location SHOULD be
C:\Users\[profilename]\AppData\Local\TechSmith\Snagit\DataStore

If some are located elsewhere or are not SNAG files, just drag them to the bottom bar ("recents") one at a time and they will be back in your library
(Edited)