Import Camtasia 8 rendered AVI into Adobe Premiere CS5 is only showing the first 12 seconds of the file.

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  • Updated 6 years ago
I am trying to make a Widescreen DVD video in Camtasia 8.  I set my screen recording dimensions to 1280x720, created my video and exported it as an AVI.  At this point I want to bring it into Adobe Encore CS5 so I can build my DVD (since Windows DVD Maker isn't outputting the file as widescreen).  When I import my C8 rendered AVI file into Encore it only loads the first 12 seconds of the file - its a 16GB file but only the first 12 seconds appear in Encore or Premiere - I've tried CS4 and CS5 and get the same results.  I'm VERY frustrated here.  Please advise.  I want my 1280x720 file output in the highest DVD quality possible at the same dimensions.
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Dustin

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  • frustrated beyond belief

Posted 6 years ago

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Fred Grover, Champion

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Dustin how lond is your recording and when you refer to importing it into Adobe Premiere CS5 or Adobe Encore CS5 can you tell us if you have rendered (Produced) the video to an .avi format in Camtasia Studio 8. I have accomplished this before but I mainly share online and not in DVD anymore. Maybe give us the steps you are taking in Camtasia Studio 8 and then what you are doing to open it up in the other software apps. I produce to .mp4 and have had great luck with that format. Does it have to be .avi or have you tried using the .mp4 format too? Just curious.

I hope this helps a little and thanks for posting here. Have a great day.
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Dustin

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Fred,
 
When I rendered as MP4 the file was fine – when it burned to DVD the
quality was terrible.



After exported from C8 as AVI I can open C8 and import the AVI file and the
entire file loads and seems to play just fine in C8.


I can also open the AVI file in Windows Media Player and play it with no
problems.
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Fred Grover, Champion

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That is strange behavior. I would suggest contacting TechSmith Support on this one Dustin as I could not reproduce it myself. The quality was off a little when using the .mp4 but not to bad. This is different. I have provided the link below so please let us know what they have to say. They might want your file to see if they can make it work or do some troubleshooting with it too. Never know there.

http://support.techsmith.com/

I am sorry I could not be of more assistance as I gave it a shot without getting the same results as you. Have a great day and I hope this helped a little. Maybe someone else can chime in on it. Thanks for posting.

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Heather

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Hi Dustin,

Did you end up contacting TechSmith about this problem?  Were they able to help you?  I am having the same issue, but my file isn't nearly as large as yours is (less than 1 GB).  When I play the file in Windows Media, it plays through the entire video, but when I pull it into After Effects, it's only importing about 2 1/2 minutes of the video.  I've tried changing the export settings slightly each time, and it still only imports the same section of the video, not the entire thing.
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Logan S.

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Hi Heather,

I'd recommend you also open a ticket with support here: support.techsmith.com. I think that would be your best bet, and the problem may not be the same as we were seeing with other users. Thanks!

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