Importing SNAG files without using 'restore' function

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  • Updated 7 months ago
I just upgraded from Windows 7 to Windows 10 and have just installed/activated Snagit on my upgraded machine. I now want to import my historical SNAG Files into my new Snagit library. My SNAG files are in a folder called 'DataStore'. When I try to 'Import from My places' the dialogue box gives me a 404 errror and doesn't allow me to browse to my 'DataStore' folder. I think I should have done a backup before the Windows upgrade, but hope that there is a way to do a mass import of my old image captures. If there is, I'd love to know about it.

Photo of alastairmoore1


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Posted 7 months ago

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Photo of davidlambert


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Is 'Show/hide>Hidden items' checked in Explorer 'View' tab? That would hide the DataStore folder from your views if it isn't. Click the 'View' tab in an Explorer window and set the option to on if it's not and then you should be able to browse to that folder.