In snagit I want to hide the menu bar icon (red camera icon) when recording

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
I've got a MacBook Pro with retina display running Mavericks (10.9) and Snagit v2.2.0 (77123).

It seems that now I've upgraded to v2.2.0 I am unable to switch off the menu bar icon.  Hence in all of my screencast video recordings I have a red camera icon in the menu bar.

I want to be able to switch this off but I can't see the right setting.  I've got 'Capture Window' only selected on the 'General' tab under preferences.  Surely this should do it?  I have videos from the pre-2.2.0 version that don't have the red camera icon.

I would include a screenshot but the whole program has beachballed yet again!
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Mark

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  • confused

Posted 6 years ago

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Michael Anderson, Developer

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It seems video capture overrides the new preference to hide the menu bar icon.

Thanks for bringing this to our attention.
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andywang78

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Will there be an update to hide the menu bar icon and the capture window?
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Mark

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Thanks Michael.  And as andywang78 said: is this scheduled to be fixed?  I've updated to 2.2.2 and the problem is still there.
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David Brown

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Also running 2.2.2, I have the preferences set to show the "pull-out drawer" rather than the camera in the OS X tool bar, but today the camera showed up even though the "pull-out drawer" was still there and functional. I had to quit Snagit and launch it again to solve the problem.

A. Why did the tool bar icon appear again?

B. Why is the tool bar icon now RED? (Ugh)
(Edited)
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Mark

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I've just updated to 2.3.0 and the problem is still there.  It's great that this problem has been acknowledged (so I know I'm not doing something wrong), thanks for that @Michael Anderson.  But now: is it due to fixed in a future version?
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David Brown

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No reply in three months. <:(
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Mark

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I've now got version 3.0.2 and the red camera is still there.  This is very disappointing - I've moved to using QuickTime for capture and potentially Final Cut for editing.  I don't think I'll recommend paying any more money to TechSmith for upgrades when they don't understand.

Isn't it obvious that in your final video you don't want a bright red camera icon in the menu bar distracting the viewer?  I do a video mentioning the menu bar, I zoom into the menu bar to talk about the program the video is about that is installed on the Mac and there, burning into my viewers eyes will be a RED ICON - they're all thinking 'what's that icon in red?' and not paying the same level of attention to the important aspects of the video.  Why not just put a pop-up saying 'buy Snagit now' in the menu bar and have done with it?  I'm not going to be a free advertiser for you, sorry, no.
(Edited)
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David Brown

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I'm using 3.1.0, and the menu-bar camera icon is black.
(Edited)
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Michael Anderson, Developer

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I fixed the initial bug that was causing the menu bar to get stuck on when you have it turned off in the preferences and do a video recording. (This was fixed a few months back in 2.3)

The reason that we force show the icon is because we need a way to allow people to stop recording when they do a full screen capture on one monitor.

For the next release I have added a preference to always use black and white menu bar icon instead of the red that appears while recording.  This should eliminate the distraction caused by the bright red icon.  If you don't think this will be enough, please let me know what you are looking for.

Thanks!
(Edited)
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Mark

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Hi Michael,

Thanks for replying.

The windows version doesn’t force a permanent on-screen icon during the recording.  It works quite well being just a keyboard shortcut (Shift+F10).

I would say that allowing the icon to remain black is a good start.  However I’d suggest two things:

1. If you can, please allow the ending of a recording to be controlled by just a keyboard shortcut - this would be getting one up on QuickTime and you can market it as a big feature: “no visible on-screen presence during a recording”.  I’m sure I’m not alone in thinking that is highly advantageous.

2. For those that want the icon to remain, could the boldness of it be toned down?  Looking at this screenshot:



Now ask yourself:  Which icon stands out the most?  Which icon uses the most black?

How about simply using a thinner black icon that is visible to those who want it, but doesn’t jump out so much because is blends into the menu bar more.  Example (probably use the same thickness as other icons - couldn't find a perfect example to mockup though):



I really do think there are advantages to making the icon less dominant.

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