In video warning message? 'Local Network Security', how do I turn this off?

  • 17
  • Problem
  • Updated 7 years ago
  • In Progress
Archived and Closed

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The message shows when I run the HTML of my video: "Certain features in your video are currently disabled due to Local Network Security. These features work correctly when the video is played from a Website or Server."

Before I upgraded my 8.0 version videos never and still do not, show this popup in-video message. Since I updated and updated a project then previewed, I see this message.

My company uses these videos for our in-application tutorials for our clients, so this popup is a bad thing. I've tested my video in out application (HTML window) and it still displays the message, also tested on 4 other test systems our QA use, still shows...

Attached is a screenshot of the message.
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razsteroxzine

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  • concerned

Posted 8 years ago

  • 17
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Dave O'Rourke, Senior Software Engineer

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Official Response
I've marked this thread as "In Progress", which means that we are working on this issue to prevent the "Local Network Security" message from displaying in Chrome, and working toward enabling functionality when the files are hosted in the tighter "local security" sandbox.

For users distributing via a web server...
The "Local Network Security" message should go away once the files are moved to a web server. This causes the browser to use a different security sandbox, and things should work as expected. So you do not need to wait for the next version if this is your situation.

For users distributing on CD, data DVD, or network share...
These are cases where the browser uses a tighter security sandbox, which places constraints on what we are allowed to do in the player. We are working on the player to enable as many features as possible in this scenario.

These updates will be in the next release of Camtasia Studio, which will be a free update for all 8.x customers. I'm sorry, but I cannot talk about release dates at this time. If you'd like to be notified when this functionality becomes available, please click the +1 button at the top of this thread, and you should receive an email when this thread is updated.

Thanks to all for your feedback.
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Kevin Mojek, Employee

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Official Response
We recently released CS 810 and that includes fixes for most of the issues covered in this thread.

However, there are some inherent browser restrictions with playback of local content. Those are:
- Jump-to-URL hotspots
- Reporting quiz results via email
For those to work, you'll need to host your project on a web server. Otherwise, the security sandbox will disallow it and you'll get the warning message.