Inappropriate Upgrade Fee

  • 2
  • Idea
  • Updated 5 months ago
I purchased Camtasia 8.1 a while back. Then I paid $99 to upgrade to version 9 towards the end of 2016. It has been a year and a half and you have Camtasia 2018 and it is already a paid upgrade? So you took my money for 9, removed mp3 format claiming it is obsolete even though countless users including myself wanted it - now a short time later, $99 for another upgrade!! You haven't made enough improvements to warrant a paid upgrade and are really showing your willingness to abuse your paying customers. If I knew version 9 would be so short lived, I would have stuck with 8.1 and have never paid you for 9. Wow, huge slap in the face on your part.
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info

  • 9 Posts
  • 5 Reply Likes
  • ripped off

Posted 5 months ago

  • 2
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Simon

  • 7 Posts
  • 4 Reply Likes
I agree
9 took away stuff like adjusting audio easily and was an allround step back on the UX. Now we have 2018 most of whose listed features are bug fixes and PAID!?
9 was abuse of relationship 2018 is worse
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info

  • 9 Posts
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If I had 8.1 right now and upgraded to 2018, would it be $99? If so, then there is something wrong with this picture.