Increase Number of Recent Captures Shown In Editor

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Guys, David posted about this problem nearly a year ago and from what I can see, other users also have this problem as well.  More recent versions of SnagIt restrict the number of recent captures shown in Editor to 15Why???

While this is very annoying, almost as annoying was your approach to solving the problem when David posted about it.  In your response to him, you suggested that he have his colleagues up-vote his problem.  Seriously???  We don't have the time to start a marketing campaign.  Please change this lame method of dealing with problems.  Instead, have your IT people record the number searches made for this solution on your site.  Even that may also not give you a sense of the scope of an issue.  I typically do broader searches using Google rather than going to any company's product website.

Anyway, please change this aspect of editor.  It can't be that hard, yet it's extremely annoying to have to dig around in the library to find my old captures.  I think just about every user would tell you they save these captures elsewhere and DO NOT want to use the library as the final source of their captures.  By limiting the number of recent captures, I have to go back to try to figure out which captures I've saved to my folders and which I have not.  It's very time-consuming and unnecessary.

I've been a SnagIt user for more then a decade, yet I'm reluctant to recommend it to my colleagues for this and other issues I've been dealing with in the past few years (like the constant hanging on websites).  I would return to my previous version if only it didn't hang so frequently on so many websites.

Ironically enough, I attempted to screen-capture this post but SnagIt keeps getting confused by the scrolling window that allows me to choose related categories.  Instead I have to use a competing program which I frequently recommend to my colleagues.
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peterlassig

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Posted 8 months ago

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Timbre4, Champion

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Hello,

Since you mentioned 'most users', I thought I would comment from my own long-time experience.

I typically make 25-100 captures a day and this is not an issue for me at all. Because the Share function is so efficient, I don't have to save and name captures to a location (like I did constantly  10 years ago) except for special sharing occasions like including one in a forum like this. The Library by Date layout is simple and works fine for me using the default settings.

There was a recent thread that insisted the folder tree hierarchy be restored to locate past captures; the Library by Date folder display is actually quite similar IMHO. We all have certain issues with programs, I just don't feel this one.

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Paul

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A limit of 15 wouldn't be an issue if there was a seamless integration with the library such that when you got to the earliest in the tray there was a right pointing chevron that loaded the previous n images from the library, and a corresponding one the other end to take you back.  Like the image below.  With current computers that's hardly a big task

But here's something weird.  When preparing the screenshot for this reply I discovered that my tray currently has 24 entries.  To which the only possible comment is, "Huh?"

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Timbre4, Champion

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Interesting;  just noticed this 2018 setting- Snagit Editor Preferences / Maximum recent files accepts any number between 1-15. I'd think it would be simple to change that out?

Just checked SnagIt 12.3.2 on another PC and it was displaying 25 in the tray and the parameter there appears to be 'How often should Snagit remove items from the Open Captures Tray?' [slider: Less Often.......... More Often] I made mine Less Often.

Perhaps a company person can chime in to explain this change in the 2018 version...

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Rick Stone

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Paul, could it be because you are using small thumbnails?

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Paul

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Nice idea but no.  I was, in fact, using medium thumbs.  I switched to large thumbs and the tray count is still 24,
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peterlassig

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Hi Timbre4 - It sounds like you use Snagit to output to a single source, so yeah, this feature wouldn't matter that much to you.  I typically capture anywhere from 10-50 screenshots a day; but because they're from a variety of sources and for a variety of clients, I'm constantly saving them to different folders for different uses (and renaming them so I can easily identify them).  I wonder which of us represents the majority of users (Perhaps you're right, maybe there are few uses who use SnagIt like I do), but isn't this such an easy feature to change that it can be done to make life easier for those of us who would like it.

I think Paul's suggestion that the option to load more captures into the recent captures area is a pretty good one.  Most importantly for me, I want to be able to quickly see which captures I've saved to my folders and which I have not.  Having to sort through the library is just too tedious.
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Timbre4, Champion

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No it's not a single output source but I think it's largely about deploying the captures almost immediately most of the time. (Share via Clipboard, PPT, Word, etc). If it's a document update (typically dozens or 100s of captures) I know which days (or week) these occurred so there really is no difficulty for me fishing around.
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peterlassig

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Timbre4 - I owe you an apology.  I believe you're trying to be helpful and I'm being smug.  Thanks for your patience with me and my impatience. : )
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Timbre4, Champion

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No worries, we all get frustrated at times. I recently took myself to the woodshed about some past responses (handling attacks as I saw them) and decided it was better for all concerned to make every effort to always be polite and as even-handed as possible.

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peterlassig

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I think that takes superhuman skills to do that sort of thing.
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Paul

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Peter - I'm in your camp.  10 - 50 a day for various companies but here's where my workflow differs, and it's something for you to chew over.

I used to save everything out to folders because that was the only sensible thing to do when you were forced to do a save to get a usable png file.  And if you wanted to have an editable version you had to do two saves, a .snag and a .png

Since the introduction of the function to drag and drop a tray entry into a document etc, I have stopped saving to file.  It makes life too hard.  Instead I drag and from the tray which creates a temporary .png file and doesn't flatten the tray entry into a png.

Knowing what day I was working on something allows me to dip into the library and easily identify an image without having to trawl around folders.  And any image that I know I'll be reusing a lot, gets tagged

When the drag from tray function was introduced I thought it was something I would never use.  Now it's a core part of my workflow
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peterlassig

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I love you guys!  Thanks for taking the time to troubleshoot this with me (I still have to warm up to the TechSmith guys though).

The date stamp on the exported file is critical to my work because the screenshots are a function of the date and time (I'm a mortgage broker and I'm quoting rates).  BTW, I don't lend in any other state but UT but if you ever have mortgage questions, I'm happy to give you helpful, pro-bono advice (not sure if PM'ing me is an option).  I've been in the business 15 years and have found that most brokers don't properly educate their clients on mortgages (i.e., paying fees rarely makes sense because of how frequently people sell and/or refinance).

Anyway, Timbre4, yeah, my old versions of SnagIt had no limit as to the number of recent captures saved to the tray.
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Timbre4, Champion

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Someone else might have a better answer, I can only think the reasoning for introducing a limit is that it might have made Snagit less "crashable".

Our mortgage is paid off but thanks for the offer! ;)

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peterlassig

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Nicely done!  We've had ours for four years and should have it paid off in another five.  Have you considered getting a HELOC?  Most local banks offers these at no cost; so they're a great way to have a free emergency backup fund (free if not used).  I don't do HELOC's but as a service to my clients, prepared a pretty exhaustive list of questions to ask when shopping around.  If you're ever interested, just let me know.
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Timbre4, Champion

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Thanks, got one at the bank. Perfect when the son's 4Runner quits running.
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peterlassig

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That's what I'm taking about!  Your son is lucky.
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peterlassig

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Here's an example both of how I use SnagIt and one of the tools I developed to help my clients compare different rate/fee options over the life of their loan.
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Paul

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You know your needs better than I do, but the date and time of the saved screenshot is NOT the same as the date and time of capture.  With time sensitive information isn't the date and time of capture more important?  That's captured in the library
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Paul

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Right so that's the format used when you save a file to png/jpg format.  But in the drag and drop scenario, nothing is being saved.  The file name that's allocated is a throwaway.one.  The key point is that the date and time of capture is there, in the library, immutable and evidential.
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peterlassig

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It sure would be a nice feature to use the date/time instead of a useless filename so I don't have to dig through my library to find out when I made the screen capture.  Essentially, I want to reduce my need to access the library as little as possible.
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Paul

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Peter, 6 months ago I would have agreed with you.  I have folders stuffed full of PNGs, date and time stamped that I could go to, and I would have sworn there was no other way.

Today I only save to PNG when the site I want to use an image on won't accept drag and drop, and they are getting as rare as rocking horse s**t these days.

I don't quite understand why digging for a png file in a folder by date and time is any easier than digging in the library by date and time.  The Library UI is better than Windows Explorer because it's dedicated to one task, finding captures quickly.  You can click on a day or a month and have the captures for that period immediately visible.  And if you tag by client you can quickly home in on their content.
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peterlassig

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I create separate folders in Windows Explorer for each client which contain all documents related to their file and then save my quotes to those folders (I'm consistent when I name the files, so I don't have to look any farther than the client's folder.  It would be cumbersome to have to dig through the library to find what I'm looking for.
(Edited)
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Paul

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Then tag them with the client's name.  But whatever floats your boat
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adam

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I find the limit very frustrating.  

The way I work is to review something .. and as I do so I take 'snag's of issues.  Once finished I then annotate and cut/copy to the user,


The arbitrary small limit you  have introduced slows this down noticeably as it takes longer to find each image.  I HAVE to go to the library to find each older image.