Increase visibility in C9 GUI

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  • Idea
  • Updated 3 years ago
Merged

This conversation has been merged. Please reference the main conversation: Camtasia 9 Interface (UI)

The ability to use C9 has been greatly diminished by the black only, low contrast GUI.  While younger individuals who don't have vision issues won't understand those of us with lesser quality vision do.

since this idea was not selected last month I have promised to create this idea each month.

Rather than creating images and descriptions for the often discussed issue I will try to gather the links.  If anyone knows of a missed links, please share and I will add them to future posts. Other than the first link, the rest are in no particular order...

https://feedback.techsmith.com/techsmith/topics/high-contrast-ui-theme-for-camtasia-9 https://feedback.techsmith.com/techsmith/topics/camtasia-3-mac-timeline-contrast-colors https://feedback.techsmith.com/techsmith/topics/program-appearance
https://feedback.techsmith.com/techsmith/topics/c9-change-default-font-size-and-colours-of-canvas-and-environment

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ExpertNovice

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  • sad,lost,bewildered

Posted 3 years ago

  • 11
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Bob Lewis

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Great idea. I voted on all four.
(Edited)
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ExpertNovice

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Unfortunately, once the month ends the suggestion is no longer up for consideration.  One thread suggested the original poster is informed if their suggestion was selected.  Since I have been unable to find which suggestions were selected, if any, Then if the OP doesn't update the post then I must assume it was not selected.

This is an important issue to me so it will keep being put up for vote as the rules require or until Techsmith states, "we will never improve visibility".

Of course, if there are only a few vision impaired/diminished individuals using Camtasia then they shouldn't waste the money.

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trinadams

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Also, a consideration of the quiz and marker colors. Blue and green grow increasingly difficult to distinguish with large projects. Please consider orange/yellow as a replacement for one of the two. 
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Robert R., Online Community Admin

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Official Response
Hi ExpertNovice;

First I wanted to thank you for rounding these up; in all honesty I was in the process of gathering these threads (and others that we have on the forums here regarding the UI in Camtasia) to merge into a community topic that we are in the process of authoring. I love seeing the passion surrounding TechSmith's products and wanted to let everyone know that these requests are not falling on deaf ears and though I cannot personally answer these questions, our Camtasia leadership team can and they will be finalizing some official wording on this particular subject in the coming days.

Once the thread contents are finalized, I will be merging these topics into the new thread that will be covering the goings-on of the Camtasia 9 UI so stay tuned!

Thanks again and looking forward to hearing more features and feedback!

-Robert
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davemillman

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Robert,

Thank you for the specific reply on this issue. Of course you know this, the low contrast UI issue is equally problematical in Camtasia Mac 3.

Upvoted.
(Edited)
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ExpertNovice

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Since I don't use Mac 3, I could only assume.  However, when creating the thread there were checkboxes as to which products were 'involved' both the PC and Mac versions were selected.

That said, with your confirmation, the Mac 3 version will be added to the text next month!  See you then.  :D

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ExpertNovice

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Robert R,

I have asked the following question once before and received zero feedback. 

Pre-ramble:  Each month a roundup of ideas occurs and, perhaps, one or more are selected for consideration. 

Question:  How do we know which, if any, ideas were selected.  As it is now, it appears none have been selected the past few months out of the many ideas.  Thus, I am committed to reentering this idea every month... but, only because I would like to use the paid-for upgrade.

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Robert R., Online Community Admin

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Hi there!

That is a process that I have been mulling over for this month's round-up and would love some input. As the round-up must be gathered manually by me every month, I am curious to know how often others would like to see the Round-Up thread changed with vote counts? Keep in mind the manual aspect of this process; updating daily is likely not possible at this time (especially since there are no notifications for when something has been voted on). Would weekly updates to that month's Round-up work? Say setting a schedule that every Thursday that month, the thread is updated with vote tallies?

I'm open to suggestions; while this may be a TechSmith space, it is here for each of you to have a voice.

-Robert
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davemillman

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Robert, 

First of all, thanks for asking! And thank you also for the overall open atmosphere of collaboration and support that TechSmith maintains here.

Just off the top of my head: 
  1. Are there any SaaS solutions that gather user feedback, that could eliminate the manual labor you are currently putting in? Alternatively, does the SaaS provider TechSmith now uses for these forums have such functionality? Just like there are now many vendors of screen capture software (the best being TechSmith!), there are also many vendors of user input and request solutions. 
  2. A monthly round-up is silly (sorry!). The fact that an issue gets only 2 votes this month does not mean that only two people want it. Important issues are often discussed in multiple threads, and over an extended period. For example, audio level control and volume metering has been discussed on at least ten threads over the last few years. The only legitimate way to judge the importance of a feature is to track the discussions and requests over the extended period.
  3. Right now there are separate forums for "Camtasia Mac" and "Snagit Windows" etc. What about a separate forum for "Feature Requests?" If properly promoted within all the other forums, you might be able to direct people there to make and vote on requests, and keep threads going longer than just one month.
Here's my question to other users: What vendor does the best job of tracking user requests in their forums? Please point us to good examples.
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Robert R., Online Community Admin

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Hi Dave!

Thanks for the kind words, and thank you also for your contributions to the forums here!

To address your points:

  1. This is actually something I am currently investigating; I know of a number of online community tools that can significantly improve the feature requesting process and am currently looking into various options. That is not to say that we will be changing from this particular platform, only that I am personally looking into various solutions that provide the best experience for users while giving TechSmith the tools it needs to have an open and honest dialog with users.
  2. Now that we have been doing this process for 4 months or so, this is something that I am taking into consideration. While a monthly round-up means that many threads receive only a few votes, the issue stems from the sheer number of submitted features. Where the issue here is that there are so few votes, the flip side is that if I did a bi-monthly, or even quarterly round-up, the sheer number of feature requests pushes older requests so far back that there is absolutely no exposure (to put it in perspective, since October 2016 we have received nearly 400 unique feature requests). I am still mulling over different methods for use within the current platform and am more than happy to hear some feedback on the process. This community is here for you, and I want it to be the sounding board that allows users to openly communicate with TechSmith. Any insight you might have is welcome insight.
  3. I am quite certain that you and I are on the same wavelengths right now as I was just considering going through and seeing how I can better utilize the Categories featureset in GetSatisfaction (our community system) and the concept of consolidation and re-purposing of categories is one I am toying with. I may revisit this idea in the near future and run a test/pilot on it.
Though I work here at TechSmith I too use other communities for my own personal hobbies and just throwing this out there, but I find that the Plex Community Forums are some stellar forums and handle Feature Requests very similar to how we do, (though they use a different back-end) to see the really neat functions you need to be a paid subscriber to the Plex Media Server, but you can see some semblance of their system at: https://forums.plex.tv/

I too am interested in seeing what the community has to say regarding some of their favorite communities, and how those communities handle feature requests!

Thanks again!

-Robert
(Edited)
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kayakman, Champion

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for what it's worth, I've used collections of Camtasia videos when looking for feedback on various Camtasia feature and function ideas; this approach gathers the input automatically [survey based], so there is no manual handling overhead required; and the ideas are logically assembled, and survive for on-going consideration month-to-month; 

I've used this method with CS6, CS7, and CS8

here is the CS8 collection ...

http://www.cookbookplus.com/Temp/TechSmith/WishList/Ideas-ProjectManagement-QS-WithPlayer/CamtasiaSt...

perhaps a similar approach for CS9 might be worth consideration?
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Fred Grover, Champion

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Great idea kayaman (Bob) and the videos are nice and clear. Just wondering in the About Video where the PDF Collection is located for these videos so one can download that and refer back to it at any given time ? Thanks for all you do for this Community and helping the users my friend. I know I appreciate it very much. Have a great day/night.

Best Regards ~ Fred.
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kayakman, Champion

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Hey Fred, my bad; looks like I forgot to hook the PDF into the main video menu, here it is ...

http://www.cookbookplus.com/Videos/Menus/TechSmith-CamtasiaStusio-WishListCS8.pdf

FYI, the video menu was created long before I started using PDF menus, and the "about" clip was produced well after the fact

I have an application that automatically creates the PDF menus from links data I maintain in a database; the video menus look good, but they are very labor intensive to create and update
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Fred Grover, Champion

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Your welcome kayakman. I would like to chat with you sometime or email you about what software you did use for that as it would be interesting to attempt to make some of those PDF Menus like that even though I know Camtasia has a TOC (Table of Contents) that is available. Thanks again kayakman (Bob) for posting back. Have a great day/night.
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kayakman, Champion

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Fred, I use a database app to automatically create the PDF menus from links records within the database

I wrote the app about 10 years ago to support my screencasting media management activities; the app is called Media Collection Links Manager; I finally got around to commercializing it last spring

these videos describe the tool ...

http://www.cookbookplus.com/Videos/Menus/MediaCollectionLinksManagerDesktop2016.pdf

since you're interested in the PDF menu functionality, perhaps start by watching video # 15, and maybe #19?

Let me know what you think, or if you have any questions

Bob
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fitzg

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Considering that you can choose a dark or light theme for SnagIt, I'm unclear why this isn't a no-brainer to port over to Camtasia.

Not only am I getting older and blinder, but I also have the good fortune to work near a window -- dark grey interfaces (looking at YOU, Camtasia and Spotify) are a serious pain-in-the-blank versus sunshine.
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Rick Stone

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+1,000 on that comment. I'm taking advantage of the unseasonably warm temps this week and I was having some serious issues remotely being able to discern what was what being out on my back deck. And I have a nice sun screen hanging down from the deck roof!
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Fred Grover, Champion

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I would also vote this up numerous times to have it as an option just for the fact my eyes are getting older like me and it would make it a lot easier on viewing with an option to not just have the darker interface. Just my opinion. Thanks.

Best Regards ~ Fred.

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