Incredible Not Yet Special Character

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  • Updated 2 months ago
Why you are not restoring the use of special character as version 12 (I think)?

I need to use some special character from time to time.  You had that feature before, beside I asked for that several times.

When do you think you please your customers?

This is something we need badly.  I have upgrading to 2019, because Snagit is very good and I use it lot.  But is lack of a real support on these matters.

ariel
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aimcorp

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Posted 1 year ago

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Kelly Mullins, TechSmith Employee & Helper

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Hi aimcorp,
Could you please expand on the issue you are describing so I can understand what you need?
Thanks.Kelly
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LateralNw

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Your forum doesn't help you much.
4 yrs ago a similar question was asked and you basically said the same thing!
https://feedback.techsmith.com/techsmith/topics/can-i-simply-use-alt-nnnn-to-add-special-characters-...

And of course as usual Joe Morgan helps the person the most.  No Techsmith reply.
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Quark Flux

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I believe aimcorp is referring to the fact that for the last several versions we have been unable to enter special characters using <alt-num> sequences.  This used to be available in early versions, and is badly needed in this program.  Example: diameter symbol (Ø) using <alt>0216.
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davidlambert

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I see that it is possible to copy and paste the characters from Character Map so why not if the font supports it and also if it worked before? I don't have much call for the function in SnagIt, as I use it, but I do use it a lot in Excel and Word.
(Edited)
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Ed Covney

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I use an Open Office Writer doc to hold everything I need. (then copy/paste)  Snagged:


Snagit grabbed:
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Quark Flux

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Thanks for this workaround.
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Ed Covney

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You're welcome.
If you'd like a copy, the OO Writer doc is located here:
https://drive.google.com/file/d/1xrnRKusjm4_N7EDx3PD7-m1iuaB_1Kus/view?usp=sharing
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Quark Flux

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Handy...Thanks.  I saved a copy in my Google Drive.
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aimcorp

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I wrote about this and they answered that they will be supporting this in any future release.  Not Done.

this is copy of what they said

Jason L. (TechSmith Support)

Jun 25, 12:18 PM EDT

Hello,

Thank you for contacting us. This is something we are currently working towards but we do not have a time frame on this. Are you able to copy and paste these into the callouts?

Please let me know if you have any questions.

Kind Regards,
Jason
Technical Support Specialist

ariel

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davidlambert

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It would be interesting to know what year that reply was posted.
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JL1

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Agreed, copying from the Character Map works, but the copied character is black, so that, when the text is another color, the copied character color has to be changed manually.

Still, why make it more complicated than necessary, and not allow entering special characters using the Alt+Num code?

Please, TechSmith, this is 2020, not 1980.
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Ed Covney

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One constant in all software development, at all software shops is that the programmers, prefer hands-on programming to "maintenance". So I suspect that whoever created the text manipulations for Camtasia has long since left for more exciting work.

Trying to add functions to an old program is especially difficult as the new "developers" don't have a good over-all view of: "If I change 'this', how does 'this' bubble down to affect other code?"

Microsoft, for example; pays extremely well for it's developers to develop, then pays better to maintain. But after 8 or 10 years, Mr. or Ms. X has more than enough to live on for the rest of their lives and seek more "interesting" paths. It's human nature. 

In the end, IMO, the only way TS can make significant future implementations is to scrap everything they have and start over (with a new team).

JL1:  Yes the current fonts are black, buy if you would like, I'd post so you could down the Word doc and create other identical pages in different colors.
(Edited)
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JL1

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Thanks, Ed. Very sadly, I think your excellent summary is correct.