Install System Audio component

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  • Question
  • Updated 3 weeks ago
Under preferences / capture, I clicked on "Install System Audio Component", but nothing happens. I can't record system audio. Help!
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Kazu Takeda

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Posted 2 months ago

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Luke Griffioen, Employee

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Hi,

Sorry about this! What versions of Snagit and macOS are you running?

If you're on macOS 10.15 beta, there is a known issue with system audio that we hope to have fixed soon.
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Kazu Takeda

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I'm on macOS 10.14.6 and using SnagIt 4.1.10. I tried installing SnagIt 4.0.7, which is now crashing every time I do a panoramic capture. 
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Luke Griffioen, Employee

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Hi,

I would reach out to our Tech Support for this, version 4 should still work with 10.14. Note that version 4 will not be guaranteed to work on 10.15