Can Camtasia work with recording files saved to an external drive?

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I am a new camtasia user and am having problems trying to get enough diskspace to keep the product working .. I have a Dell M4500 with a C: 100GB a D: with 350GB and an external Toshiba 2TB drive .. I have tried installing camtasia on my C drive but cant seem to point the capture default directory to another drive .. right now I have the whole thing installed on my External toshiba drive, but editing on the external drive is very slow and freezes at times.

I am sure I am just not installing something correctly on missed something .. has anyone had any issues such as this?

Thanks...
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Deb Smigocki

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Posted 8 years ago

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Cameron Flint

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Hi Deb,

I'm sorry that you are having trouble! Let's see if we can troubleshoot this one. I'm not sure if the problem is that Camtasia is installed to your external drive, or because you are editing videos saved on the external drive -- or a combination of both.

First off, can you verify that you are installing Camtasia to C: by ensuring that the Installation Folder window looks like the screenshot below, when you are installing? Note that "Program Files (x86)" may be "Program Files" on your machine, and that's fine -- we're just concerned with the "C:\" part of the path.



The second possible factor is where the files you are trying to edit live on disk. During recording, Camtasia Studio saves to a temporary location on the primary hard drive (C:). When it finishes recording, it should prompt you to save the recording file (a .camrec) to a location of your choice. At this time you should take care to choose a location on your primary drive, if you are experiencing performance issues when editing a project with this recording later.

Because Camtasia Studio does not make changes to the actual video when editing it, but rather stores editing information separately, adding a recording to a project does not copy the video file to the location that you have saved your project (a .camproj) to. This means that if you have saved the recording to your desired location (in this case C:), then when you add the recording to your project in Camtasia, the file will stay in C: (which sounds like what you want).

Does this help at all? Please let me know if it does not and we'll move on to the next step.
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Deb Smigocki

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Thanks for the reply .. this is what I am trying now which is close to your suggestion.

I installed the software on my D: which is a second partition on my internal hard drive .. It has 350GB free which should help a bit.

I re-installed the Camtasia Studio 7 software to the D: drive also. Now .. the question I have is do safe capture files (raw video) to my external TB drive for editing, or do you think that will be too slow? Since you say it doesnt copy the raw video when I add it to a project, then it would be safe to store the projects on the D: drive.

The first time I captured I had a file that was too big to store anywhere. so I am learning to split things up into smaller chunks.

Deb
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Cameron Flint

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Hi Deb,

Just to make sure I understand correctly -- the first time you captured a recording, it was too large to fit on either of your primary hard disk partitions (C: or D:), so you saved it to your external drive (let's say E:)? Then you went over to Camtasia Studio, imported the recording that you had made, and experienced poor performance. Is that correct?

I think I misunderstood in your original question the fact that C: and D: are partitions on the same drive, and E: is an completely different external drive. (In my post I assumed that you meant your external drive by D:, but now I understand this not to be the case.) At any rate this should not be a problem -- Camtasia will function just as well on a second partition on your primary hard drive. My concern was that you had installed it to E:, the external drive.

OK, now that that's cleared up. The most important thing here, I think, will be to make sure you are not saving your recording files to E:, because being an external drive, it requires a lot of performance overhead for Camtasia to work with files that are on an external drive (because all reads/writes to external drives are nearly always slower). So, as long as you are saving your recording files to C: and D: in this case, they are on the same drive, and thus you shouldn't notice any performance issues while editing them in Camtasia Studio.
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luiz.lissoni

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I am looking for some help for a similar problem: I do not have space at my C drive so I wanna save all my work directly to an external drive. How can I change the original destination of saved videos ? Regards
Luiz
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Joe Morgan

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luiz,

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Deb Smigocki

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Sigh .. now that I have my Camtasia on my D: drive .. but my Powerpoint is installed on my C: drive .. the addin for Powerpoint has disappeared. Does Camtasia have to be installed in the same location as my Powerpoint for the addin to work?
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Cameron Flint

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I'm honestly not sure on this one off the top of my head. This sounds like it could be a bug on our end. In the meantime, our support folks can provide you with a workaround that we sometimes use for issues with our PowerPoint plug-in installation. You can do that by opening a support ticket below:

http://techsmith.custhelp.com/app/ans...

I'll let them know you're coming ahead of time. Again, my sincere apologies for the trouble.
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dath345

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I have a similar problem, at least hard drive wise. I don't have a big main hard drive (48GB) and most of it is taken up and i wan to record my movie's to the external but it says it runs out of room anyway. How can i change this?. i also have it installed on my external