interactivity with hotspots (HTML File)

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  • Updated 1 year ago
I have a client who is trying to create a video with both interactive tests and hotspots that will allow for interactivity between the user and the video.  What I'm finding is that the video just pauses prior to the time it is to hit the hotspot.  Once you click play again - the hotspot becomes active and you can click it and complete the action.  Numerous times - the video pauses and need to click play to keep the video going.
Photo of Jennifer Mayo

Jennifer Mayo

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Posted 1 year ago

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Photo of Ben Rhodes

Ben Rhodes, Employee

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Hi Jennifer,

Would it be possible to post a link to this video so I could check it out?  Also what web browsers are you seeing the described behavior in?

Thanks,
Ben
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kayakman, Champion

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something to try? ...

set the hotspots to be 2 seconds in duration, stop-at-end enabled

when producing, do custom to MP4 w/smart player, be sure key frames are set to 1 sec