invisible cursor Camtasia Windows 8.6 with trec format only

  • 1
  • Problem
  • Updated 2 years ago
Cursor is not recorded with Trec format, Camtasia 8.6.0
Switch to AVI to get mouse recording, but then you lose some functionality

Can reference my help desk ticket #269296

They report it as an infrequent bug, for a few people per month.

Trust it'll be fixed soon.
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Bruce Morehouse

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  • frustrated by losing important functionality for training videos

Posted 2 years ago

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Karen

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Hi Bruce

I do not understand the "switch to AVI" part... where do I do this?

to the best of my knowledge, the mouse has always recorded -
until I started using the "cursor effects"
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Bruce Morehouse

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Just before starting to record a video, select "Tools" --> "Options", then set "Record to:" to ".avi" instead of ".trec"
(Edited)
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Bruce Morehouse

  • 67 Posts
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Resolved.

Trec format doesn't work, on my machine anyway, unless it is 32bit depth color.

Solution: set color depth on display to 32 bit

(it had been set to 16bit/60hz to deal with graphics driver crashes with Webex).
(Edited)