Invoices for subscription

  • 1
  • Question
  • Updated 2 years ago
Why don't you put Bills in the Account menu of the webpage, like 100% of other software vendors are doing ? It's such a pain currently to download monthly bills. We have to click "Manage your order" from an email, then we enter the email address, then we receive a different email and we have to click again... Seriously, this is by far the worst system I've seen to download invoices. Very very bad customer experience. Just put PDF files or a link to generate and download a PDF within a section (Bills) in the Account webpage when we are logged on to, and that's it. One or two clics maximum, and we should be able to access invoices within a few seconds. Currently it's a waste of time, complex and inefficient.
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  • frustrated

Posted 2 years ago

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