Is Windows 8 compatible with Camtasia 7?

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  • Updated 5 years ago
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  • (Edited)
we have samsung slates at our school, and we uploaded our camtasia 7 programs. We couldn't get the sound to work.
We can't switch between tabs.
Can you help us asap? Our students are returning on Monday and panic is setting in
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David Mearns

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Posted 7 years ago

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Pilar [PALEL] Arguiñáriz

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Compatibility Center for Windows 8 Release Preview:
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Glenn Hoeppner, Employee

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Hi David,

We haven't made any changes to ensure that Camtasia Studio 7 is compatible with Windows 8. Our Windows 8 support has been focused on Camtasia Studio 8. Now that doesn't mean that Camtasia Studio 7 will not work on Windows 8, but I can't speak to how functional it is -- maybe one of the Camtasia Studio developers can chime in with more information.

If you're running into problems on your Samsung Slates, I would encourage you to open a ticket with our Technical Support team at

You will have to make a new account (sorry), but someone should respond in one business day. They can help you identify if the problem is related to Windows 8 or if there is any kind of workaround.

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Anthony Griggs

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Well I can say for sure that it does not work with Windows 8.1 I had the same sound issues but thought that was it so I tried to work through it... to my surprise I was not able to produce either!
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Daniel Foster, Snagit strategy lead

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Official Response
Older versions of Camtasia Studio are not supported under Windows 8. The latest version (Camtasia Studio 8) has been updated to ensure compatibility with the latest released version of Windows 8.

This support article lists some details on known issues with Camtasia Studio 7 running under Windows 8:
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Alexander Kuznetsov

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I have a Camtasia Studio 7.1.1 and it is correctly installed and used on Win 7. On win 8 I have error 2503, 2502 and installer internal error after run installer and input serial key.

This reply was created from a merged topic originally titled
error in installation camtasia studio 7.1.1 on Win 8.
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Daniel Milton

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This is complete bullshit, If you have Camtasia 7 it will work, these people all work for Techsmith, and are trying to get you to buy the newest Camtasia, Mine wont even upgrade due to their restrictions...sorry people but I have tried and it work
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Jeremy Green

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Looks like C7 is working for me on W8 too...
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Anthony Griggs

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Does anyone know if we at least get an upgrade discount? Currently I am fortunate to have Corel VideoStudio ProX7 which I had never even used for screen capture before this issue as I always used Camtasia... but I recently upgraded to Windows 8.1 and was very surprised that Camtasia Studio 7 did not work. So I used the VideoStudio for screen capture for the first time and it actually did a great job!! My only complaint is that It didn't seem to have a easy way to highlight or circle objects like Camtasia (or at least I haven't figured out how to do it yet) but besides that it did great.

I really feel that TechSmith is making a big mistake by abandoning their Studio 7 customers in this fashion. I mean it isn't like Studio 7 is really an old version... it's just the last version! Support it. At the very least we should get a screaming discount on Studio 8?

I had a similar issue with a Lexmark printer that I bought around 2 years ago. It worked great with my old 32bit computer.... but when I upgraded to a 64bit on Windows 7 last year it had issues. Lexmark just abandoned us customers and left us hanging.... So I left them and will never buy anything made by Lexmark again.
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Dave O'Rourke, Senior Software Engineer

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Yes, there is a discount if you own a prior version of Camtasia Studio. Please see this page for more information:

Hope this helps.
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I find it funny that an upgrade to Camtasia 8 is 149.50 on a PC and its only 49.50 on a Mac...

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