Issue sharing capture as a PDF email attachment

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  • Updated 4 months ago
I want to capture a screenshot image, go into the editor, add an arrow and some text and then click share as an email. When the email opens I want the attachment to be in PDF format instead of PNG. 
I opened a ticket (#678943) and then spoke to Tech Support over chat. I used a previous version of SnagIt for years and this worked flawlessly but now I can't do it. They are telling me I have to save the file in a different location as a PDF then attach it to an email. I use this program far to frequently to add another step to the process. Can you program the new version to do what the previous version did?

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David

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Posted 4 months ago

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Kelly Mullins, TechSmith Employee & Helper

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Hi David,

I think I can help you out.

You will need to create a profile / preset so you can save this type of capture and output.


I made a video to show you what to do since this is faster than writing it down.


Here you go.


https://www.screencast.com/t/1llsSQNrZhke
Kelly
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David

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Thanks Kelly,
Ok, so that worked following your instructions. Which is awesome, we are getting closer and I can live with that if I have to.
However, when I capture an image I always use the quick SnagIt drop down that rests at the top of my desktop. If I use that dropdown and use that capture button instead of the capture button you used in the video; when it opens my capture in editor, it does not have the "Finish" button.
It's strange to me that it won't just attach the capture as a PDF File when I click on share, that's the way it worked in the previous version.

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The Old Gunny

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Nice explanation. Good to do it on Camtasia.