issue with tramsparency

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  • Updated 1 month ago
  • (Edited)
i have an issue with transparency on snagit. I spend a couple of day on it... and finally found a solution
i have to stream a video (with the atem mini from blackmagic) and want to put a logo on it
so i have to create a PNG  image with a transparent background.
I creat such an image with snagit (first picture above : notworking.png) following all the instructions i found about transparency options)
but when i put this file above my video it put a white screen, just a little bit tranparent.

so after many trys i decide tu use GIMP, i create a new file in gimp with transparency as background.
i open the notworking.png created with snagit as a new calc
and i export from gimp to PNG....(workingwell.png)
this works!
this is a little bit anoying (as my english i suppose)
do you think that i have missed something, or there is a problem with snagit and transparency?

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  • unsure

Posted 1 month ago

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Chris Larson, Snagit Technical Product Manager

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Hmm, could you double-check to make sure your canvas color is set to transparent?