Issues with saving SnagIt presets (v2020.0.1 x64)

  • 1
  • Problem
  • Updated 8 months ago
I have repeatedly been trying to save all presets.

From Snagit > File > Export Presets
Select folder and provide a name - click on Save 

Nothing is being saved, instead, after about 5 seconds or so, SnagIt exits (disappearing from taskbar where it usually resides when active).

I tried this 5 times now.

Each time the same issue.

Am I the only one?
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Mike62

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Posted 8 months ago

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jasons

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This sounds like a job for support.

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Joe Morgan

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Same here Mike,

No file is created and SnagIt capture actually crashes.And has to be re-started. Theres an update for 2020.0.2

https://www.techsmith.com/download/oldversions



But it doesn't seem to address but one issue.
19 November, 2019: Snagit 2020.0.2
  • Addressed issue where Snagit's auto start option is turned off when installing a newer version of Snagit.
Regards,Joe