It is camtasia 2018 worth it ?

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  • Updated 3 months ago
I've been reading about the crash/freeze problems with the latest version. It is better now? Does it handle large editing projects? Thank you
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Luis Stamatis

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Posted 3 months ago

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kayakman, Champion

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I've used CS 2018 ever since it was a brand new beta; I think it is well worth it

Some users have experienced performance/behavior issues, but I haven't; I work on a modest i5 laptop with 8 GB RAM and a 245 SSD, with a decent graphics card; for me, the app is essentially rock solid

it definitely handles huge, complex projects, and the editor is much smoother than in CS9; and all my productions [MP4 w/controller at 1080p] have been perfect

have you used other versions? have you used the Library [available since CS7]?; the Library in 2018 is a huge improvement over CS9, and by itself, in my opinion, justifies the product

recommend you download and use the 30 day free trial, and check it out for yourself; push it to the limit, have some fun, see if it works for you


(Edited)
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Britt

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It crashes often, even with very simple, short two to three minute basic screen capture videos.  It's becoming very annoying.
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Britt

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Ed last time I checked, this is a PUBLIC community forum where EVERYONE is allowed to comment. Have YOU been personally placed in charge of who can and can't comment, and to what post(s) they are allowed to comment on? If not, you are out of line and simply being RUDE.
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Ed Covney

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Britt - I never intended on being rude, just inquisitive. Many other tech sites (Microsoft, Experts-Exchange, EDN) require OS version, s/w version, amt of memory, system specs etc.
Lets say for example 423 users of C2018 have your exact problem(s). Wouldn't it be nice to know if the folks trying to help you and 422 others could search a for cause no matter where it might be found?
GIMPS (Great Internet Mersenne Prime Search) folks recently found a computational problem with ALL Intel 6500x chips - it couldn't evaluate Fast-Fourier-Transforms over a specific domain range. And if TechSmith uses FFTs to render videos, wouldn't it be nice to problem xyz may be caused by the CPU?
So your "It crashes often, even with very simple, short two to three minute basic screen capture videos.  It's becoming very annoying." by itself isn't helpful.


(Edited)
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rg

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I liked your response because you say that you didn't intend to be rude (although your initial response was on the rude side).  The fact is, even without specs there should not be an issue of 2-3 minute captures crashing a system.  I have stayed with v8.6 to retain the MP3 output capability.  I like the idea of libraries and the added ability to tailor lower thirds, but frankly I have read so many horror stories of v9 and now C2018 that I doubt I will be able to continue with Camtasia much longer.  The interest in making it a video editor for 60fps is ludicrous if you aren't going to let anyone deal with separate stereo channels, or if you still can't make 48kHz samples play cleanly.  Don't get me wrong -- I have loved using Camtasia since version 2, but I do not see the firm making wise decisions at this point.
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Ed Covney

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rg- Like Britt said . . . it's a public forum but I'm not PC. RUDE, no, TO THE POINT, YES. If anyone wants to waste my time reading a PUBLICLY reported problem without reporting their specific reason of what may be causing it - fine.  I will respond in kind.
BTW, Did you not notice that a TS rep didn't even bother to respond until AFTER Britt admitted to owning a Windows 7 system?
Had he reported that first, we may not have had this sidebar.
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rg

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I used to be a lot like you -- a bit snappish, no patience for people "wasting" my time, etc.  My world was inhabited by know-nothings.  Foolish people.  (This was back when I made training programs for mainframes.)  I'm older now, and I have learned to restrict any curt or critical comments to those who inflict distress/pain, who are cruel or who attack others.  And my world seems to have more smart, nice people in it.
It's good to remember that there's a wide range of experience and knowledge in the world, and not everyone will be as quick or clever as you.  Patience, forbearance and tolerance are virtues worth adopting and nurturing.
Regarding tech specs:  I have a Win 10 Pro 64-bit PC with a 2TB drive, 32GB of RAM, core i7 clocking in at 3.41GHz.  But it doesn't make me a better person.
(Edited)
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Dubie

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@ Luis

Different machines and/or system are going to have various different issues.

I would recommend you download the trial (30 days) and put it through the motions
and decide if it's what you want to invest in.

Just a heads up,

The trial version will Techsmith watermark your videos so I wouldn't get involved in a big project with it. But it is fully functional.

:)
(Edited)
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Luis Stamatis

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Thank you all for the comments. I'll give it a try
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Britt

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I'm running win7 64bit quad core processor 12 gigs of ram plus 8 more gig on video card. Super fast machine built for video. 

Today I had a three minute simple desktop capture video that required me to restart the program 7 times before it would render the damn thing!!!!!!!!!!!!! I didn't have to make any changes anywhere, just crash, restart, crash, restart, crash, restart.... well you get the idea. !@#$%^&*

Other than that it's great when it's actually working!
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Dubie

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Guys... Don't turn this post into another pissing match.

Does nobody any good.

I think the OP has figured out their direction.

Let it go...  Respect


:)
(Edited)
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Britt

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I'm quickly learning how things work on this board and sadly it makes me not want to participate. It's a real shame seeing as how I've helped develop several well known marketing platforms and have made millions online for many years. But, hey what do I know.

If a couple of you wish to lash out at people when they post, those people will simply stop participating and tell everyone they know not to participate either. I would think however that this is NOT what Techsmith would really want to have happen. I would like to believe what they want is a community where everyone is welcome to share and engage, instead of only a couple of people who are quick to attack and push them away. It's all about how you want others to perceive your brand.
(Edited)
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rg

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Sorry, Britt -- I was trying to defend you (not that a post requesting help needs defense) because I saw two posts from someone else who criticized your request and your response.  Criticism of a person asking for guidance is uncommon on these boards and I find it distasteful.  It's why I don't post very often.
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Ed Covney

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You guys remind me of a bunch of 7th grade girls, get a life.
#1 - if you don't want to supply system specs (because TS already has them, then submit a ticket, so only TS tech support sees your problems.)
#2 - Learn the vernacular. google "digital drive", you won't see SSD or HDD.
#3 - Look  at my first post to Britt, it was an honest criticism/request for more info. And when he took it the way he did, I apologized and got piled on. Now I know how snowflakes are made.
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rg

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Ed, thank you for your eloquent support of the posts from me and jeffjm.

(Edited)
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CostumeTrek

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I converted a set folder of .MOV files into various different file formats using the Movavi Video Converter 18 Premium.  Here's my test results:

Standard MP4-

          The conversion process reduced the file to about 46% of the original.  Even using different software than Handbrake, I had the same issues as the Handbrake converted files.  While the video appeared clear in the Media bin, when the footage was brought into the timeline, it appeared foggy.   All other functions seemed normal, however the degraded video appears as such through the render.

MP4 HEVC Full HD 1080p-

          The conversion process reduced the files to about 30% of the original.  When the footage was brought into the timeline, it was clear and full 1080p size.  The only issue with this format is that there were no images in the thumbnails in the Media bin.  All other functions seemed normal.  I almost started using this as the new format, but didn't, for the lack of images in the thumbnails in the Media bin.

WMV-

          The conversion process reduced the files to about 66% of the original.  There were no images in either the Media bin, nor when video footage was brought into the timeline.  When trying to bring video into the timeline, the process was extremely glitchy.  No other editing functions were tested due to lack of an image.

MP4 H .264-HD720-

          The conversion process reduced the files to about 30% of the original.  This format worked quite well, the only issue being the resizing of the original dimensions down to 720p.  This required the selected video in the timeline to be scaled up to 150% of the original.  This in and of itself would not have been a huge issue, but there are times when we need to scale up our videos even further and this would have made that more problematic. Not the least of which would be degraded video resolution.  This was also almost picked as the new format.

MP4 H .264-4K Ultra HD-

          While increasing the size of the files by about 1.5 times, there were negligible issues with this format.  I was able to import 7.35 GB of video and cut a test video about 3:30 in length with negligible glitching only appearing in the preview playback.  What glitching there was, was eliminated when I zoomed in on the timeline and manually scanned back and forth over the edit point to verify in and out points.  All transitions (about a dozen) previewed with no issue and any minor glitching in the preview playback did not render through to the final video.

As long as Camtasia 2018 continues to fog .MOV files, I will be using the Movavi Video Converter 18 Premium converting my files to the MP4 H .264-4K Ultra HD format.  Camtasia sees these files as standard .mp4 files and despite their increased size, handles them quite well while manipulating them.  My recommendation to Camtasia/TechSmith is that instead of the having people use HandBrake, which only converts to 2 types of files, they have people use a different converter that has more file options to choose from.  Yes, it costs money, about $40-$50 depending which package you want, but it beats the cost of lost time and trying to learn a whole new system.  Other people may be experiencing different issues and need different types of file conversions.  I don't know if there is some corporate affiliation between Tech Smith and Handbrake that they have to abide by, but at this point, it's not a good fix for people with these types of problems.

Ultimately though, the best fix is to figure out why Camtasia 2018 is fogging the .MOV files as this was not an issue with Camtasia 9. 

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Robert R., Online Community Admin

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Hi CostumeTrek;

Thank you for your detailed report; I'll be sure to bring it to the attention of the appropriate team here. Would you be willing to open a ticket with our support team? The reason I ask is because the internal teams here may want to take a look at any findings you have as we dig into any particular issues revolving around the MOV format. If you're up to it, you can open a ticket here and if you could put "Attention Robert" in the subject or body of the ticket, that way I can facilitate as needed.

Thanks!

-Robert
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CostumeTrek

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I've had a ticket open for awhile now and have been conversing with Joseph Beaubien about this.  He has all the information I posted here.
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CostumeTrek

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FYI, I do not have any affiliation with Movavi other than I bought their service.  Their website came up in a random Google search and their software solved my issue.
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Joe Morgan

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Could your foggy videos be related to this issue?

 https://support.techsmith.com/hc/en-us/articles/360005120411-Camtasia-Windows-Video-Is-Washed-out-on-Canvas

Disabling GPU acceleration is the only way to get rid of this washed out effect on videos placed on the timeline for me. Unless there .trec's

Here's a Shadow Play Recording. These are comparison mock ups I made When 2018 was new.


Nikon D3300



If you disable the GPU you lose any smooth playback you may have had. Rendering times return to Cam 9 speeds.

Fortunately for me, if I need to edit 60 fps footage from these sources I can do it Premier Pro.
Converting footage just to get started, is better than nothing. Thanks for the detailed report.

But it shouldn't be required. 60 fps editing is one of main features "One of the few new features" 2018 has to offer. Yet its still broken.

Regards,Joe
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Britt

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It would be great if I didn't have to render the same project multiple times and take ten times longer to do a simple 5 minute video that used to be a very fast and simple process.

Clearly with so many having the same issue of crashing there is a real issue here. For me the issue is not anything to do with the project itself, otherwise it wouldn't eventually render correctly after multiple attempts.

I have plenty of memory and speed, system resources etc as I've previously stated.

What is being done to address the many here who are having problems with Camtasia 2018 constantly crashing and the slow rendering times?
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Luis Stamatis

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Thank you all for your comments. Seems that i will have to wait until Camtasia improve. Or search for an alternative.