it says access denied when i try to listen to a lecture? I have windows 8. Any suggestions? thanks

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  • Updated 4 years ago
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jolene kayser

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Posted 4 years ago

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Photo of Walter Pelowski

Walter Pelowski, Customer Solutions Engineer

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Sorry Jolene, but you haven't provided a lot of context here.  You're trying to login or view content in what system exactly?  Do you have a URL or can you provide a screenshot?  Are you logging in or watching the content through some LMS or something?

If you contact our helpdesk at http://support.techsmith.com with specifics, we will be able to help you out.  We just don't have enough information to help you yet.  Sorry.

Sincerely,
Walter Pelowski
Customer Solutions Engineer

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