I've a Problem with the Camtasia Studio 8, when I open it, it stopped working.

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  • Updated 3 years ago
Dear Techsmith, I've a problem in my Camtasia Studio 8 (CS8). When I open CS8 it says "Camtasia Studio has stopped working", I tired a couple of ways to fix it like repairing , reinstalling, running as administrator and changing the compatibility mode. Also the CS8 isn't working but! the CamRecorder is working I didn't know why, I really can't moved on because I can't edit my video...Can someone reply to me and It will be grateful if you'll help me. CS8 is a good recorder and editing software it has lot of features  that I can do with it.
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ArifehC. Camanto

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  • sad, worried, lonely

Posted 3 years ago

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Joe Morgan

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It's sounds like you have already done about all that you can to resolve the problem yourself.

 Have you tried rebooting the computer yet? Updating Windows? That's all I can suggest.

However, your best bet would be to contact tech support at this time.They usually contact you within 24 hours but if you are in the US or Canada you can get them over the phone toll free.

This is a Free Service. Submit a ticket at,

https://support.techsmith.com/hc/en-us/requests/new


Or call, >>> 1.517.381.2300

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe


 
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ArifehC. Camanto

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I tried updating stuffs in my PC (I'm using Win. 8/64-bit) and it still stopped working also I tried restarting my computer and it still not working. I live in Philippines I know it's far. I've an one idea maybe it will work my CS8........restoring my Laptop or Making my Laptop NEW.

I guess that's it also a Question so that I can moved on, How can I convert .trec files into a Supported Media Files like .avi, .wmv, .mkv, .mp4 [Without using CS8] and Is there an Editing software that support and edit .trec files beside CS8? 

Thank you for replying my message really Apreciate it, I know that this may be a little bit hard problem or a Hard Question.
Hopefully someone answer it!...Thanks!