When I try to use a Text Box in a screen capture, Jing falls over with unhandled Microsoft.NET Framework exception. It was working fine yesterday. Nothing has changed on my laptop and I have restarted it. But the problem is still happening.....
Also having an issue with Jing crashing (as of Monday Jan. 15th) when attempting to use Text Box for mark-up after Capture, but different error code.
Reparation Attempts so far: ====================== - Checked for Updates - NONE - AppData/Local/TechSmith/Jing/DataStore folder emptied then tested - FAIL - Logged out of Jing / Shut down program - Restarted and tested - FAIL - Uninstalled / Reinstalled program - Restarted and tested - FAIL - Uninstalled Jing / Deleted residual Jing folders in AppData/Local and Program Files (x86) / Reinstalled program - Restarted and tested - FAIL - Rebooted countless times between repeat of tests above - FAIL - Ran MS Updates / Installed Critical and some Optional updates - Restarted and tested - FAIL
Any help would be greatly appreciated as this a tool used daily.