Jing not starting after Windows updates - .Net Framework 4.7 (Win7)

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  • Updated 1 year ago
I have installed Recommended and Important updates using Windows Update, and Jing doesn't start anymore. 

One of the updates was .Net Framework 4.7
Microsoft .NET Framework 4.7 for Windows 7 and Windows Server 2008 R2 for x64 (KB3186497)

Others were:
2017-06 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4022719)
Windows Malicious Software Removal Tool x64 - June 2017 (KB890830)
Security Update for Microsoft Silverlight (KB4023307)

+ few Office/Skype/Outlook updates

Since the update, I'm getting an error window that Jing failed to start. 
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AlekO

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Posted 1 year ago

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DianeW

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I wonder why no one has replied to this.  Hopefully there is a resolution.
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DianeW

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This fixed the problem on my Windows 7 laptop:

1.       Navigate to Start Menu > Control Panel > Programs and Features.

2.       Within the list of installed programs, locate the Microsoft .NET Framework 4.7, right-click and select Uninstall/Change.

3.       Select the option to “Remove .NET Framework 4.7 from this computer” and then click “Next.” You will receive a warning message, simply click “Continue” to move forward with removing the program.

4.       Go to https://www.microsoft.com/en-us/download/confirmation.aspx?id=55170 and follow the prompts to download the Microsoft .NET Framework 4.7 back onto your computer.
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PolarOne

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On Windows 7 Pro 64 bit SnagIt 12 and Editor both quit working after completeing the MS Updates tasks. SnagIt 12 was in the startup group but it would not automatically load nor could you select it from programs and get it to load. There was no indication that the program had loaded or was running when using Task Manager.

If you attempt to re-load SnagIt 12 or try to remove it from the Control Panel, Programs group, a dialog box will display indicating .NET Framework is not installed. Selecting the dialog box option to load .NET Framework will be unsucessful no matter how many times you reboot or reconfigure Windows options.

Using Control-Panel, Programs, discovered that .NET Framework version 4.5.1 was installed during the most "recent" update. (Look at the install dates) Attempted to use the repair option for Windows .NET Framework but this did not fix the issue. Quiried Windows update again and found that a new release for .NET Framework 4.7 was available. Installed and problem was resolved and rebooting.  

Make sure all up dates have been installed and recheck for "new" updates even if you just completed the most recent update tasks!