jing screen capture increases the screen size and make it so I cannot capture the entire page

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  • Question
  • Updated 6 months ago
When I go to capture the screen shot ( I've used Jing for sometime now, this is a new issue) the screen size gets huge making the complete capture of what I am wanting impossible. How does the resolution change when you go to capture?
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tcannon

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Posted 2 years ago

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debi.peeler

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I am having the same problem! HELP!
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Zakirwork

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yes, same issue. Have to resize it every time when I attached in an email.
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olivier.beaujean

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same issue for me, I'm unable to use Jing as it zooms a lot as soon as I initiate a capture + I see part of the main screen and part of the secondary screen on the main screen, very odd.... impossible to use Jing at the moment