Jing Why with Windows 10 does the window you are trying to copyreduce in size after opening Jing?

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Jing behavior in windows 10
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gperry

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Posted 1 year ago

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Rick Stone

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Uhhh, wanna take another stab at explaining this? I'm confused as all get out at what the issue is.

Are you saying you open Jing and something happens with a window?
Or are you saying you want to use Jing and the window can't be seen?

Cheers... Rick :)
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gperry

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Here are my steps:

1. I select to capture in Jing

2. the yellow lines appear

3. the screen I want to capture was full screen, but when yellow lines appear, the screen I want to capture reduces in size. everything is smaller. The window stays in upper left corner with black space 1/3 of screen below and on the right.

4. Hope this makes sense.

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baishakhi.chy37

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Same thing happening with me. Jing was working fine in windows 7. However, in windows 10 window size gets smaller when I click on Jing.

https://www.screencast.com/t/RarGwY2FhiJ
(Edited)
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gperry

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I want the screen to stay same size I have it when capturing. This only started happening with my new pc which is Windows 10

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Rick Stone

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Thanks - that helps

Sounds to me like a Windows 10 thing. I know that Windows 10 changes the playing field a bit with higher resolution displays. You might try playing with your display settings and see if that changes things.



Cheers... Rick :)
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Ricky Cadden

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I can confirm that this setting causes issues with Jing. I usually keep my desktop at 125% using this slider, and when I do so, the screen "zooms in" when I go to capture with Jing. If I move this setting back to 100%, Jing works properly. Really hoping this is fixed in the next release...
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Rick Stone

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That's interesting. I'm on Windows 10 as well and my setting is what is shown in the screen capture I shared. I'm at 125%. But my Jing doesn't make the screen go wonky when I capture.

Cheers... Rick :)
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pema

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Yes, any issue related to a change in Window size, when Jing is invoked, seems to be related to the display scaling setting in Windows 10. Only when set to 100%, Jing works flawless... Kind of a annoying. I'm running my Windows 10 on a 40" screen and it's useless without some sort of scaling...