Jing would not run on Windows 10

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Hello,
I recently had my laptop re-imaged and need re-install Jing. However, the new installation doesn't work. for one, the little circle doesn't appear on the window. If I run Jing through the startup menu, window displays a message saying Jing has stopped working, and windows is checking for solution for the problem, and Jing never starts. My laptop was using windows 10, and the re-image is still windows 10.
Please help.
Thank you.
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YLZ

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Posted 2 years ago

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2 years ago
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Joe Morgan

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Try a fresh download, https://www.techsmith.com/jing-tool.html

I don't use Jing myself but I just installed it on my Windows 10 machine and it works. So there doesn't seem to be a problem with Jing or Windows 10.

Regards,Joe


2017-12-09T01:18:51+00:00
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marcelinojhv

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Thank you Joe ,
 It worked for me
2018-04-24T10:27:04+00:00
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shubhammagre

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I am having the same issue, but reinstalling did not resolve the problem for me and issue is still persist .Please help to get this resolved .
(Edited)
2019-10-25T13:34:49+00:00
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Joey Zmnski

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I removed and re-installed from the below location - it works fine now.  TY ALL.
Jing, it can be downloaded here.
2 years ago
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Peter Middleton

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I had the same issue and your "fresh download" directly from techsmith solved the problem....thanks heaps.
2 years ago
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Jameson McGhee

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I am having the same issue, but reinstalling did not resolve the problem for me. I have had several issues with Jing recently.  I am not sure if Windows put out some updates that caused Jing to start breaking. Any ideas?
2 years ago
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hungp

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I am having issues running Jing on Windows 10 Pro. I tried several different methods i.e fresh download as Joe suggested, directly from Techsmith. I also tried to uninstall it, reinstall it a couple of times. No matter what I have done, same end result.....Any suggestions would be greatly appreciated as I like to use this simple version rather than the beefier version Snagit.
2 years ago
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Nadine Rapoza

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Thank you, Joe a fresh download worked for me.
2 years ago
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Chuck Dewey

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Very helpful post. I had the same issue and found this post in a search. I originally downloaded Jing from SourceForce or somewhere. It was version 2.3.X. The link in this post to the Jing download got me 2.9.X. Installs and runs perfectly.
1 year ago
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Kelly Johnson

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I am running Jing on three Windows 10 systems. When I went to add the 4th it would not work. The download above did work for me. Thank you. I also noticed the above download is about 2mb smaller then all the others I found so it is a different file. 
5 months ago
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Osman

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The popup window that appears when I click on the executable.

2019-10-13T11:35:30+00:00
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Row Jam

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It appears if you are using Microsoft systems it will not allow you to download Jing, it directs you to its store to purchase their products –WOW" I'm so Surprised. Thank you Microsoft you make me feel like I'm in red China and big Brother CCP's looking over my shoulder. Time to think about a Mac..
2019-10-13T13:03:51+00:00
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Joe Morgan

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That doesn't happen to me.


Are you trying to download it from TechSmith?https://www.techsmith.com/download-jing-win-thankyou.html


Regards,Joe
2019-10-16T06:12:19+00:00
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Ajita Vishwasrao

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yes
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