Jing 2.6.12032 on windows 7 home premium.

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  • Updated 4 years ago
I updated my jing version to 2.6.12032 and since then i am not able to make a screencast. This wasn't happening before updation. Is this a bug ? I am using Windows 7 home premium.
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Himanshu Agrahari

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Posted 7 years ago

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Mike Curtis, Employee

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Hello,

For issues like this, I would like to recommend you to our Tech Support team. You can open a case here: http://techsmith.custhelp.com/app/uti...

I'm really sorry for the trouble. I will post whatever we learn in case it is a bug or something new related to the update.

Sincerely,
Mike Curtis
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tinabrooks

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This reply was created from a merged topic originally titled I'm working on OS X Yosemite version 10.10.5 and Jing. When recording on Jong I'....

Black screen when recording on Jing

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