Just upgraded to 3 and sound will not record without distortion and cutting out

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  • Updated 2 years ago
Camtasia 3 upgrade and can't record sound
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dshaw587

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Posted 2 years ago

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Jack Fruh, Champion

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If you have a USB audio interface, try disconnecting that. I have an old M-Audio Fastrack pro (no longer supported) and I've had some issues that were cleared up by removing it during the recording.
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tony.lima

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Don't use Camtasia for audio.  I use Adobe Audition to record the audio before I do anything else.  I get the audio in pretty good shape then record the video in synch with the audio.  If you can't afford Adobe Creative Cloud, Audacity is open-source shareware and is very good.

My two cents worth,
Tony
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Paul Middlin, Employee

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Could you tell us a bit more about your particular audio setup? Though, I must admit, this sounds specific to your machine and therefore getting somebody in Tech Support looking at it directly would probably be more fruitful.
http://support.techsmith.com
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davemillman

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dshaw587, thousands of us use Camtasia 3 Mac without the problem you mention. You'll have to describe the specific problem you're having, plus your audio setup, OS, etc for us to be of any help. posting a link to an example file would also help.