Just too many issues...

  • 2
  • Problem
  • Updated 5 years ago
I think Snag it has the right idea but Many times there were issues and problems with it. I don't know if it was my browser or what but it just keeps shuting itself down due to problems...idk
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Malana Crofoot

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  • sad and frustrated that it kep shutting down

Posted 7 years ago

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romain.fayoux

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I agree with it, very unstable software, this should not be on the market, I will ask for a refund
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Timbre4, Champion

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I use it dozens of times a day without issue; there is something wrong in your environment that should be corrected.
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normsash

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I have to agree that Snagit 12 is really a bad release.  I've used Snagit for years and use it a lot.  Snagit 12 has so many issues - not only with stability but also with usability.  Simple steps that I can take with other screenshot utilities are cumbersome in Snagit.  I still use it because there are some things that it excels in and it has many features.  But since the release of Snagit 12 I'm keeping my eyes open for viable replacements.
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romain.fayoux

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Customer support is working with me to solve the problem, but the release 12 keeps crashing, I have tried the fix on the registry as documented on the site (create a new key for high secure environments) and it did not work, and god, how many software companies ask you nowadays to even touch the registry ?!?!?
(Edited)
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romain.fayoux

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Customer support just sent me a revised version (not released yet) which fixed the issue. It is great, although I had to dig down crashdumps files and send it to them, customer service was prompt, good, but ways of doing seem to me antiquated

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