Keep Menu Bar icon running when SnagIt app is closed (hide Dock icon)

  • 26
  • Idea
  • Updated 5 years ago
  • Implemented
  • (Edited)
Most apps that have quick access links in the Mac menu bar allow that icon to keep running when the app is closed. I don't always want the SnagIt application running in my dock, though I do always want SnagIt accessible. Can you change SnagIt to keep the menu bar icon working when the App is closed?
Photo of Jeff Chausse

Jeff Chausse

  • 1 Post
  • 0 Reply Likes
  • mildly annoyed

Posted 9 years ago

  • 26
Photo of Akil Franklin

Akil Franklin

  • 6 Posts
  • 1 Reply Like
Ditto. This is how Mac users expect this to work. Forcing users to dedicate Dock space to the icon in order to use screen capture is a bad user experience and discourages use of the app.

Personally, I keep Snagit closed, then open it with a Quick Launcher like Alfred when I need it, then close it again to re-capture Dock space. It's a pain, so I usually wind up using the native OS X screen capture instead (and curse Snagit every time).

You don't want your users silently cursing your app every time they think about it. It's bad karma.
Photo of Mike Curtis

Mike Curtis, Employee

  • 2204 Posts
  • 216 Reply Likes
Thanks for the feedback! Are you by chance familiar with Jing running from the Mac menu bar? I'm thinking something like that is what you're hoping for?

Thanks for the detail and description; we appreciate and see where you're coming from.
Photo of Akil Franklin

Akil Franklin

  • 6 Posts
  • 1 Reply Like
Hi Mike. You're very welcome Yes, I use (and like) Jing because I can activate it from the menu bar or with a hotkey without taking up Dock space.

The problem with Jing of course is that the editor is too basic for many screen grabs. I often want effects like stamps, reflection, shadow, torn edges, etc. that are only available in Snagit.
Photo of Mike Curtis

Mike Curtis, Employee

  • 2204 Posts
  • 216 Reply Likes
As Mozilla says, "Well, this is embarrassing..."

I think there is a solution for this in the Snagit Preferences. Watch this: http://screencast.com/t/LCFabVxd

I probably should have thought of that right away, huh? All's well in the end though. :)
Photo of Akil Franklin

Akil Franklin

  • 6 Posts
  • 1 Reply Like
Hi Mike,

Thank you, but unless I am missing something, this is not what we are trying to achieve.

We are not trying to eliminate the docked side window. We are trying to eliminate the icon from the Mac Dock. See this screenshot: http://screencast.com/t/bs9JiPK7t

BTW, I had forgotten, but the real issue with Jing is that the image copied to the clipboard is pasted into Mac Mail in .tiff format. Long story short: this means that the image does not render inline in the mail for most recipients; and this makes Jing useless 99.999% of the time. For more details you can see this discussion about a similar issue in the Snagit Beta that was rectified: http://getsatisfaction.com/snagit_mac...#
Photo of Mike Curtis

Mike Curtis, Employee

  • 2204 Posts
  • 216 Reply Likes
Ahh, gotcha. Sorry for the confusion. I got a little over-excited.

To redeem myself (hopefully), I think we've worked that TIFF issue out and it should be in a future release of Jing.
Photo of Akil Franklin

Akil Franklin

  • 6 Posts
  • 1 Reply Like
Awesome news about the Jing fix. Very much looking forward to it!
Photo of Akil Franklin

Akil Franklin

  • 6 Posts
  • 1 Reply Like
FYI - For users frustrated by this, there are 3rd-party utilities out there that hide specific Dock icons. I've found:

- Dock Dodger: http://foggynoggin.com/dockdodger
- Dockless: http://homepage.mac.com/fahrenba/prog...

I installed Dock Dodger today and so far it works exactly as advertised, giving me exactly what I want: Snagit running in the background without taking up space on the Dock.
Photo of Mike Curtis

Mike Curtis, Employee

  • 2204 Posts
  • 216 Reply Likes
Akil, Thank you so much for sharing this information. I just installed Dock Dodger too so I could try it out. This sort of information really adds value to the community. Hopefully we don't need this workaround in the future, but I am glad I learned something today.
Photo of Mike Curtis

Mike Curtis, Employee

  • 2204 Posts
  • 216 Reply Likes
I'm testing out using Dock Dodger with Snagit and I think I may have discovered an issue. While I can capture with the hotkey and grab my images no problem, it seems I cannot Command + tab to the app. More importantly, if I click the Snagit Editor, I don't get the focus of the app--for example no File menu in order to save my newly edited image.

Just a heads up in case others might experience this.

It's in their documentation too: http://screencast.com/t/pDZvJl7x6
Photo of Akil Franklin

Akil Franklin

  • 6 Posts
  • 1 Reply Like
Yup, I have this issue as well. I have been saving/copying/etc via the hotkeys and right-click menus. Definitely lame. But for me at least, a lot less lame than my previous setup of launching SnagIt when needed.
Photo of David M. Converse

David M. Converse

  • 440 Posts
  • 26 Reply Likes
There are some ways to hack applications so they don't show up in the Dock, but Apple discourages their use because it can cause programs to work incorrectly.

Is there a specific reason you don't want running applications to appear? That is the function of the Dock, so users know what is running on their computer and can switch to a program easily. The Dock dynamically resizes when more programs are launched so everything fits onscreen.

Just curious as a long-time Mac user (since the System 7 days).
Photo of Oliver

Oliver

  • 2 Posts
  • 3 Reply Likes
A do-it-yourself-workaround to remove the SnagIt icon from the dock:

1) Find SnagIt.app
2) Right Click on it --> Show Package
3) Find "Info.plist" and open it with TextEdit *
4) Add the following to the file (at the bottom or so):
<key>LSUIElement</key>
<string>1</string>

* when you use the Property List Editor, add the child element called "Application is agent (UIElement)"

Cheers,
Oliver
Photo of Chardy

Chardy

  • 4 Posts
  • 0 Reply Likes
Hi Jeff, Oliver, Mike and others
I couldn't agree more - the ethos of apps on a Mac is very different from a Windows world - I switched just 4 years ago, and the first thing I noticed when running Snagit is how unnecessary the dock icon is.
Oliver's workaround works like a treat, so please (Mike), get this implemented in new releases:
1) The camera in the menu bar is cute, and can stay
2) The (Jing-like) Snagit slideout dock might be useful, so should stay as it is, optional
3) The dock icon should never, ever, be seen again!!

Finally, a bit of praise: as with all things Techsmith, this seems to be an awesome little application and may well be permanently replacing the "falling apart in front of our eyes" Tinygrab

Cheers all
Photo of aaron.kopel

aaron.kopel

  • 2 Posts
  • 0 Reply Likes
I'll put my vote in for this feature as well. ditch the dock icon if possible!
Photo of Daniel Newman

Daniel Newman

  • 1 Post
  • 1 Reply Like
Agreed; Oliver's solution should be the default. You just need to make sure that any important menu items are either in the Menu bar item, or as tools in the Image Editor.
Photo of bradhs

bradhs

  • 1 Post
  • 1 Reply Like
Voting for this also! I switched from Skitch and it had the options below:

Show Skitch in: ( ) Dock ( ) Menu bar ( ) Both

I run a lot of apps as it is, so getting rid of unnecessary dock icons is a winner.
Photo of Chardy

Chardy

  • 4 Posts
  • 0 Reply Likes
Shame that a new version has come out and Oliver's suggestion hasn't been implemented (and I've had to re-edit the plist file!). I'd be really keen to know what the resistance to this is within Techsmith. Anyone?
Photo of eternus

eternus

  • 3 Posts
  • 0 Reply Likes
+1 from me on this as well. Its odd that Jing has the option but there is reluctance to put the feature into SnagIt.

Specific to David's ask, my reason for removing the Dock icon is that I don't want the app constantly open (and a hurdle to clear when alt+tabbing) but I do want a quick access to the capture option constantly. By removing the Dock presence but leaving it in the menubar I keep my Dock clear (I like to keep it small) and still get to use this great app.

Ultimately, I don't want the app to not have a dock icon, i want there to be a Menubar option that stays up there all the time, waiting for me to invoke it. Let me do all screen captures from that icon, then if I choose to edit an image, rather than just save the capture to a folder then spawn the full blown SnagIt editor only if I want to make more edits. (Otherwise, I just keep using Jing Pro while it lasts and only open SnagIt rarely.)
Photo of Chardy

Chardy

  • 4 Posts
  • 0 Reply Likes
I asked about a month ago for some comment about this. Anything forthcoming form Techsmith now?
Photo of cory

cory

  • 2 Posts
  • 1 Reply Like
Now that Jing has been discontinued......... I'll have to use SnagIt. It's not that I don't like SnagIt, it's just that I really liked Jing in all it's simple beauty. It was almost perfect for my uses.

I wish SnagIt behaved like Jing. I don't want it in my dock, and I don't want to see it when I Cmd+Tab. The only time it should come up is when I capture, please.

In the meantime, I'll give editing the plist a shot.
Photo of jtinsky

jtinsky

  • 1 Post
  • 1 Reply Like
I just installed version 2.0 and there's an option to "Show menu bar icon". Unfortunately, unchecking it doesn't hide the menu bar even after restarting Snagit and the Dock.

Editing the plist works like a charm but then I can't access the preferences or options. Ideally these options would be available in the docked side window.
Photo of Gnomesoft

Gnomesoft

  • 6 Posts
  • 4 Reply Likes
The standard practice on a Mac for services or service like autostarting applications is they should either have no-icon if appropriate other than maybe the System Preference area, or only be in the Menu Bar. They shouldn't be in the Dock bar at all.

Never should an app be in the Dock bar and the Menu bar. SnagIt should only be in the menu bar area. You can look at other popular apps that a similar in that they are auto starting service/service like apps. Dropbox, Google Drive, CrashPlan, Parallels, Growl, TimeMachine, etc.

This reply was created from a merged topic originally titled
There shouldn't be a SnagIt Icon in the Dock when its running.
Photo of Michael Capps

Michael Capps

  • 1 Post
  • 1 Reply Like
Any chance we could get some feedback from TechSmith on this? It is beginning to appear they don't want to comment further -- lots of discussion a year ago and then just silent -- is this really that difficult of a feature to enable in the system? Many have stated and I agree, this is just good practice to give the choice to the user. Dock space is premium and keeping an app that remains idle a lot of the time in a dock space is quite silly.
Photo of Chardy

Chardy

  • 4 Posts
  • 0 Reply Likes
I gave up on this a while back, and have just moved to use Monosnap (I have no affiliation with them). It's free, and although it still feels beta-like, it seems to have a development team who are interesting in connecting with their users, and it doesn't stick pointless graphics in the dock!
Photo of Vinny Troia

Vinny Troia

  • 1 Post
  • 0 Reply Likes
Since Snagit is always running in my menubar, there's no need to have an icon in my already overloaded dock. A simple option to hide it would be really nice.

This reply was created from a merged topic originally titled
Option to hide snagit from the OSX dock.
Photo of Mislav Paparella

Mislav Paparella

  • 1 Post
  • 1 Reply Like
Please add option to remove dock icon.

This conversation is no longer open for comments or replies.