Keyboard Callout Generator for MAC?

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I'm pretty sure Camtasia on Mac doesnt have a Keyboard Callout Generator like windows does.. Which is weird. Why would that feature be in windows, but not Mac. This Confuses me. Please let me know if I'm incorrect. If I am correct, I'd really like to see this in the new update. Speaking of update, when will that happen?
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hazardmouth

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  • confused

Posted 6 months ago

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Leif, Employee

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There are 5 styles of Keyboard callouts on the MAC.  Choose the last tab at the top of the Annotations panel to see them.  Once you add the callout to the timeline and select it, you can change the value in the Properties panel.

(Edited)
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Rick Stone

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Leif, does the Mac side have the ability to actually automatically generate these based on the recording? Or is it always the case that they have to be manually added?
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Leif, Employee

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Rick, yes it can.  TRECs (our recording format) were the first thing we made to be cross platform and they record the same information.  Note that not every keystroke is captured. We capture commands (eg Cmd+A).  This is on purpose so that the recordings do not contain the keystrokes in a password for example. Also the key names are displayed the way they are captured, so if you are on the MAC and editing a TREC that was recorded on Windows, things like the Windows key, and the fact that Windows uses Control instead of Command are all safely preserved (ie. we know the platform where the recording was made).

The keystrokes are added as an effect.  This allows you flexibility to apply it to only certain sections of your clip (like all effects sans clip speed) and control each section independently (style, size, position, etc).  If the recording does not contain any recorded keystrokes then the effect cannot be added.







Here are the properties for the second keystroke image above.



You can see I've modified the style and size and shown the modifier key (in this case 'command').
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Rick Stone

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Thanks!
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Stephen Wagner, Employee

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This is implemented differently on the Mac side.  It does not have a Keyboard Callout Generator like the Windows side, it has a Keystroke visual effect.



Drag this to a recording, and the recording keystrokes will appear in your video.  It does not generate separate keystroke callouts on the timeline.  If you move or trim your recording, the keystroke effect will move an trim as well.  This is not true of the keystroke callouts.

-Stephen
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Stephen Wagner, Employee

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The Keystroke effect will only work if your recording has keystroke data in it.  We only capture keystrokes with modifier keys, like Command N, or Control S.  We do not capture regular keystrokes for a variety of reasons.  My guess is that your recording does not included any keystrokes with modifiers, and that you were only typing or hitting single keys while recording.

The original intent of the keystroke effect was to show which menu shortcuts were being used.  Traditionally menu shortcuts all required some modifier, typically Command, but sadly more and more apps are using single keystrokes as menu shortcuts.
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hazardmouth

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I was inputing Cmd-C (copy) Cmd-V (paste) Cmd-X (cut) which are the most basic commands and are in almost every apple program, and If those didn't show up, what will? And how do I add my own keystrokes? Thank you for all your help btw, this is important to me.. I hope to get it figured out soon.
(Edited)
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Stephen Wagner, Employee

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If the recording includes keystrokes like Cmd-C and Cmd-V, then you should be able to just drag the keystroke effect to the recording on the timeline, or to the canvas.  I cannot think of another reason why it would not work.  

In your screenshot, the recordings on the timeline are not highlighted in blue, which means Camtasia does not think it can apply the keystroke effect to them.

Did you use Camtasia to create those recordings?  
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hazardmouth

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Yes I did use camtasia, That was a screen shot of me editing the recording immediately after the capturing process. If you don't know how to fix this issue then who does.. :(
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Stephen Wagner, Employee

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You should contact our technical support.  https://support.techsmith.com/hc/en-us/requests/new  Something odd is going on here, and going through tech support will be the easiest way to diagnose it.

-Stephen
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Douglas Brown

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I am having the same problem. When I make a screen recording of Photoshop and use keystroke combinations like Command + N, I am unable to drag the Keystroke visual effect onto the video content.
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hazardmouth

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^^^ Still having this issue.. I guess I'm not alone
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magicmiles

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same problem here. 
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Douglas Brown

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Trying going into System Preferences. Then Security & Privacy. Go to the Privacy tab. Then go to Accessibility. Grant permission to Camtasia. See if that works. It worked for me.
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magicmiles

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You mean this ? 



That has no effect on the problem. I don't know what worked for you but it certainly wasn't that. 

Keyboard Keystrokes don't get recorded in Camtasia 3 for Mac or even Camtasia 2019 for mac. 

Techsmith if you're reading this....YOU HAVE A BUG IN YOUR SOFTWARE!!! Several from what Ive run into today that make the software nearly unusable. I can't record audio, I can't capture keystrokes. I had to back off to a previous version of the operating system, and a version or two back of Camtasia to get what I needed. That doesn't help with productivity. 

Grrrrrrrr!
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Douglas Brown

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Mine is working with Camtasia 2019 and Catalina, but I did have that problem earlier with Camtasia 2019 and Mojave. Not sure if this matters but I have Camtasia set with permissions for Camera, Microphone, and Screen Recording; I suspect you do too, but it wouldn't hurt to double check.
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magicmiles

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Douglas,

Thanks for responding.

Ummmm...a slight bit of confusion with your last note. 

How do you have a permission for "screen recording"  ? Where is that option set in the security and privacy ? As far as I can see we don't have one in Mojave. That being the case, edumacate me sir, if you'd be so kind...screenshot please!

Not that that is an issue right now, because it's not. I can screen record. What I can't do is record system audio and it's not recording keystrokes. Grrrrr....

Miles.