Lag while editing text

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  • Updated 1 month ago
Whenever I attempt to edit a text annotation within the timeline Camtasia 2018 will temporarily freeze up. If I wait 10-20 seconds it will unfreeze, but again freeze immediately upon trying the next character. Couldn't seem to find a similar issue on the forums. Has anybody experienced this issue? It's making it impossible to edit my last video that relies on quite a bit of text for clarification. Any help would be appreciated.
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t.graham84

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Posted 1 month ago

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Joe Morgan

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Have you tried disabling hardware acceleration? "The GPU"



Regards,Joe
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Joe Morgan

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You have to save your project and re-start Camtasia for the change to take effect.
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t.graham84

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Thank you for the response Joe. I just reloaded with software only. The problem is still persisting. It shows Camtasia as "Not Responding" as well during the freezes/lags.

The project files are saved on a cloud drive (OneDrive and not continuously), but I've checked and it happens even when no activity is taking place with the files.

It hasn't always done this either, its relatively new.
(Edited)
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Rick Stone

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If you create a project and save it locally on your C drive instead of the cloud, do you see the same lag?
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t.graham84

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Update: I found a potential issue. My annotations were all using the same font. When I click to edit the text, the font box is now blank. This might be a deeper issue with Windows fonts.
It appears to not be effected by its save location. I can create new default annotations without any issue. It seems to manifest when I use annotations that are saved in my library. More specifically, annotations that are grouped with other elements that create my intro used on each video in the series. Even after trying to ungroup everything, it doesn't seem to make the issue any better. Could my library items/groupings be corrupted?

(Edited)
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Muscle Whisperer

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I had the same problem which disappeared after I gave Camtasia less video work to do. I had been using video in an .MTS container, which Camtasia definitely does not like. After  running my videos through Handbrake to an .MP4 file, the stuttering and edit freezes have simply gone away.
I use Hebrew in my annotations, and if you think English non-standard fonts are giving you problems, you oughta try typing right-to-left!
I know it's adding another pre-production step that shouldn't be necessary, but for the benefits of what I get from Camtasia, it's worth it.
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Joe Morgan

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Could my library items/groupings be corrupted?

Sure why not?
It could be caused by many things.
Sometimes its as simple as a driver that needs updating or a registry setting that needs tweaking.
It never hurts to let Tech Support take a crack at it.

This is a Free Service............... Submit a ticket

       https://support.techsmith.com/hc/en-us/requests/new

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t.graham84

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Thank you everyone for the comments. I was able to resolve the issue. It was indeed Camtasia looking for a font face that was no longer installed. I'm surprised the default program reaction to this is to hang/crash and not just load a standard Times New Roman or similar, but that is not the case. Just need to be more careful using custom fonts in projects moving forward.
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Joe Morgan

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Thanks for sharing that.
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Rick Stone

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Indeed, it would seem this would be a good opportunity for the Camtasia developers to take note and perhaps add a dialog that would appear alerting the Camtasia user to the fact a font has been used and is now missing. Then asking if a different font should be substituted instead. Or simply substituting on its own, but also alerting the Camtasia user to the event.

If you think about it, that is likely to happen in a corporate environment if one person has been editing a project, then hands it off to another to make other edits.