Let Camtasia Relay handle other video uploads for processing

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  • Idea
  • Updated 8 years ago
Archived and Closed

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Our clients using Relay miss the possibillity to upload video created outside Relay or Camtasia. Having Camtasia Relay act as a server encoder will benefit our users and make it easier to produce and publish not only screenrecordings.

Photo of PolkaFever


  • 28 Posts
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  • optimistic about this

Posted 9 years ago

  • 3
Photo of Walter Pelowski

Walter Pelowski, Customer Solutions Engineer

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Official Response
Thank you for the suggestion. I have a couple of questions for you if you don't mind.

  1. Do you have a specific type of content you'd like to have transcoded?

  2. From what sources or devices is this content originating?

  3. Do you know what source recording codecs are being used?

Overall, while I agree that it would be a great feature for our customers to be able to use Camtasia Relay as a universal transcoder, it would require that our transcoding engine be able to accept a large variety of source recording codecs. (It would not be easy and would likely require a ton of testing.) While it is something that we have considered and will continue to consider and reevaluate moving forward, for the time being our focus with Camtasia Relay is to make it the easiest and most flexible screen recording solution available.

In the interim, one way this could be accomplished is via the integration with Camtasia Studio or Camtasia for Mac. Those programs do recognize some other recording formats. During the "Share to Camtasia Relay" function they transcode video into the format that Camtasia Relay expects to receive, and then Relay can process them accordingly.

Learn more about the Camtasia Studio/Camtasia Relay integration
Learn more about the Camtasia for Mac/Camtasia Relay integration

Thank you again for your suggestion.