Logitech C922 Pro Stream - How do I do 720p / 30Hz?

  • 3
  • Question
  • Updated 5 months ago
Hi, I am using Camtasia 9 with a Logitech C922 Pro Stream camera. I can trying to set it up to record at 30Hz in HD ... but I cannot figure it out.

From the Record panel, I select Tools::Options, and then Format Settings...

One option the "YUV" color space, but if I choose 1280x720 the Frame Rate won't go higher than 10 Hz:



If I select "MJPG" as my color space, I can pick the settings I want, BUT as soon as I exit the Properties dialog, it reverts back to the previous setting.

How to I get 720p at 30hz?? Do I need a different camera?

Thank you!
Photo of Glenn Waldron

Glenn Waldron

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 3
Photo of Dave O'Rourke

Dave O'Rourke, Senior Software Engineer

  • 1423 Posts
  • 376 Reply Likes
It's not your camera. If you use larger dimensions, we limit the frame rate to avoid performance problems that can corrupt your recording. Recording full screen video + 720p (or higher) camera video will often overtax the CPU, which leads to recordings that are out of sync, or otherwise unusable. That's why that limit exists.

If you want 720p or larger camera video, you'll need to record your camera separately (not using Camtasia Recorder) and then import the resulting video into the Camtasia editor. Make sure you run a short test recording with your camera to ensure that the video the camera spits out can be imported into the Camtasia.

The best results are obtained by using a camera (or a phone) that records directly to MP4. If possible, let the camera hardware record both audio and video. This lessens the load on the CPU (and disk) during recording, and will give you a smoother, higher quality recording.

If you need camera video + screen video in a single recording, you can also record microphone audio with Camtasia Recorder at the same time you are recording your camera. At the start of each recording, wait a second or two for the recordings to be rolling, then clap your hands to put a spike in the audio waveform. This is what "clappers" are used for when movies are filmed. When you put them both (screen recording, camera recording) on the timeline, you'll have 2 audio tracks, and you can use spike in the audio waveform to sync the 2 recordings. You can separate audio onto a separate track using the right-click menu, and you can delete the audio you don't want. Remember that removing things from your timeline doesn't change the files on disk, it simply removes them from your project.

The Camtasia timeline runs at 30 fps, so it's best to avoid 60 fps (or higher) camera video for now, as the higher framerate will only cause performance to be sluggish during editing with no added benefit to your final video.

Hope this helps.
(Edited)
Photo of Rajveer Dhatt

Rajveer Dhatt

  • 2 Posts
  • 0 Reply Likes
Is this for real? You actually limit on purpose the max FPS we can record at??

That has to be a joke?

Why does it work perfectly fine on the Mac version?
Photo of henk

henk

  • 4 Posts
  • 0 Reply Likes
If I am honest this can't be true. I just bought a C922 webcam. I have have super computer (i7, lots of ram. Nvidia 1070, ssd). And yet the highest resolution in camtasia to record a webcam with 30 fps is 800 X 400???
If I record separately , camtasia and the microsoft camara app. Both 30 fps on HD is no problem at all 
Photo of Joe Morgan

Joe Morgan

  • 5674 Posts
  • 2945 Reply Likes
You need to go into the recorders settings. You can record at 30fps at 1280x720.
It drops to 5fps at 1920x1080, you'll see what I mean.

Your might be better off using Logitech's free software to record simultaneously. You just start  recording and clap your hands,smack the table, make any noise at all. SO you can sync audio  easily in Camtasia at the loud noise spike. "Well, audio and the footage"
Camtasia doesn't get along well with Logitech webcams and the audio get way out of sync. That's why the workaround.Logitech software works with it's webcam just fine. While your in there, set the white balance and color manually for a great picture.Don't use auto settings.

Regards,Joe

If you want to try Camtasia 100% that's understandable, here you go.
(Edited)
Photo of henk

henk

  • 4 Posts
  • 0 Reply Likes
Joe, could you sent me a higher resolution of the picture?
Thanks.
Photo of Joe Morgan

Joe Morgan

  • 5187 Posts
  • 2701 Reply Likes
Click it and it will enlarge.

 I used to write Click Image to Enlarge before I inserted an image so people would be aware that you can do it.

Looks like I need to get back in the habit of doing it.

Sorry about that.
(Edited)
Photo of henk

henk

  • 4 Posts
  • 0 Reply Likes
Joe, Yes I had to click to enlarge. 

I already tried this method, but some things look different. 
I don't have the RGB option. Only YUY2 and MJPG. And actually MJPG is not accepted by Camtasia. It won't save with MJPG selected.

Before I had the C920 webcam, It had the RGB option. So with the new C922 it seems to be different. So I need to record the webcam separate. Of course that is not really a problem , but it feels al little odd, when you just bought an new super webcam? 

Greetings from the Netherlands.
Henk
Photo of Joe Morgan

Joe Morgan

  • 5187 Posts
  • 2701 Reply Likes
I have the 920. Do you have the software Logitech software installed for the 922? There may be different drivers?
Greeting from America
Photo of henk

henk

  • 4 Posts
  • 0 Reply Likes
I have installed the official drivers from the logitech website. Turns out that there is also no logitech recording software available.  So stick to your 920 :-)
Henk