Looking for an installer of Camtasia Japanese version.

  • 1
  • Question
  • Updated 1 month ago
  • Answered
Since I have got a new laptop, I am trying to download an installer of Camtasia Japanese version. However, I cannot find the right installer. when I downloaded the installer from https://www.techsmith.co.jp, it says the licence key I've got is not valid. Interestingly, it worked when I downloaded an English one from https://www.techsmith.com/download/licenses/camtasia/9, the key worked. I have no clue what is going on. Anybody can help?
Photo of Shoko KONNO

Shoko KONNO

  • 2 Posts
  • 0 Reply Likes
  • confused

Posted 1 month ago

  • 1
Photo of Joe Morgan

Joe Morgan

  • 5634 Posts
  • 2923 Reply Likes
So, the current link from Japan may be for Camtasia 2018 making your Cam 9 key invalid.

Here's the best I could do playing around with Google Translate and that website.

A link to Camtasia 9.1.
垂直のビデオの対処方法 : MOV または MP4 ファイルでこの問題が発生した場合、 Camtasia バージョン 9.0.1 へ更新すると解決します。

You should be able to install that, activate it, and update through Camtasia.

If you check the Download files of the other Computer. You'll probably find the correct installer there as well.
Camtasia .exe files are all named the same. So you would have to hover over them or check their properties to see what version you were looking at.I don't delete them when I update.So I have a lot of versions to sort through.


There's also tech support, you could contact them.

This is a Free Service............... Submit a ticket

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe




Photo of Shoko KONNO

Shoko KONNO

  • 2 Posts
  • 0 Reply Likes
Hi Joe. Thank you very much for your support.
It worked out. It was very helpful and appreciated!

This conversation is no longer open for comments or replies.