Lost payed services

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  • Updated 2 years ago
I recently updated my phone. I lost my payed functions (add free and timing). I logged in with the correct Google account ( I can see the purchase in Google history) but according to coach eye I never payed for anything. I dont want to pay €17 for sth I already purchased. What can I do?
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stijn boonen

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Posted 2 years ago

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Fred Grover, Champion

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I would suggest contacting TechSmith Support by using the information below:



Phone: 1-517-381-2300
Toll Free: 800-517-3001 (U.S. & Canada Only)
Hours: 8:00 AM to 7:00 PM EST Monday through Friday

Hope this helps a little. Thanks for posting and let us know what you find out and post it back here for others to see. Have a great day/night.