Mac App Store

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  • Question
  • Updated 1 year ago
If I've previously purchased SnagIt via the Apple MacOX app store can I transfer the licensing to Windows 10 installation?

Note: This conversation was created from a reply on: Windows 10 and Snagit.
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Scott Butler

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Posted 1 year ago

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Chris Larson, Snagit Technical Product Manager

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I saw your post on another thread and wanted to merge it with this thread: https://feedback.techsmith.com/techsmith/topics/snagit_purchased_from_mac_app_store

But the forums are being finicky! So I'll just respond on here for now.

You just need to give our customer service team a call and provide basic proof of purchase and we'll email you your software key, which can be used on both Mac and Windows.

Customer service can be reached here: (517) 381-2300 ext 636. 
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Scott Butler

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Thanks Chris!  Can I provide my proof of purchase via email?  I can forward an email containing this.
I'm in the UK so easier if I can deal with this via email if I can have the address please.
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Chris Larson, Snagit Technical Product Manager

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Apologies on the delay. I've been out of the office. Someone should contact you soon via email. They should be able to help you if you haven't already contacted Support.