mac camtasia version stops recording

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  • Updated 2 years ago
I am new to the mac environment, but when I open camtasia and want to record a new screen it stops if I change screens.  I am trying to record an animated power point.  So I have to start the slide show after I begin recording.  Each time I do it shuts down and takes me back to camtasia with a couple of seconds of the the powerpoint edit screens.  What do I need to do to be able to change screens while recording in camtasia.  I just got this software about a month ago.
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sschild1

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Posted 2 years ago

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Jack Fruh, Champion

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powerpoint in full screen mode does something, I'm not exactly sure what.

One thing that's helped me in the past is in powerpoint is to click the "Slide Show" tab in Powerpoint, then click "Setup Show" and then change "Show type" to "Browsed by an individual (window)"

This seems to make powerpoint work like a normal app and then in Camtasia you can capture the powerpoint window.
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sschild1

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Thanks,  I tried it but it doesn't work. Then I tried to record in snagit.  that doesn't work either. Snagit closes.  I don't have these problems with my PC.  
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Jack Fruh, Champion

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That doesn't sound right.

It might be best to open an official support ticket (https://support.techsmith.com/hc/en-us/requests/new ) so Techsmith support can assist you. 
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Stephen Wagner, Employee

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Which version of Camtasia for Mac are you using?  Version 2.10.7 was released last week and it fixes issues with the 64 bit version of PowerPoint.  Any older version of Camtasia for Mac will not work if you have the 64 bit version of PowerPoint.
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sschild1

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Ok thanks.  I download the new version of Camtasia. Now powerpoint is closing.  

I will see if there is a newer version of Snagit too, as I am experiencing the same thing. (Snagit is closing during the recording.  Actually it will not record anything.)