Mac v. PC version of Camtasia

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  • Updated 1 year ago
Does Techsmith care about its Mac users? Camtasia on the PC works so much more smoothly than the Mac version. For reasons out of my control, I am currently using a Mac, and am having great difficulty using this version...I can't even do the basic recordings easily, as the recording controls box does not appear once the recording starts! I can't use keyboard short cuts to pause, resume, or stop the video because I use an ergo keyboard and large monitor to make up for my tiny macbook keyboard and screen. Is the company going to address any of these issues for Mac users? If not, should we switch to a software company that is more responsive to the needs of its users?
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KarenB

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  • frustrated

Posted 1 year ago

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Jigs Gaton, Consultant

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Karen, I just finished a set of tuts using the mac version ( Camtasia 3 3.0.6 ) - working on several macs (https://www.youtube.com/playlist?list=PLe90-gqKt-ZbZyEigrHMIIZwpgIxgifaP) with no problems to speak of. In Sierra, the recording controls appear in the menu bar... I don't even know what the keystrokes are :) That's not to say the PC version is better...perhaps it is, but at least Camtasia 3 is useable, and much better than the flopped Version 2 for Mac. 
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Doug Long

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While I've been able to use Camtasia (v2) on my MacBook Pro with relatively few hiccups, it is severely limited when comparing it to PC.  I can't seem to find any plausible reasons for the discrepancies and shortcomings of the Mac version.  Maybe the creators of Camtasia just hate Apple...seems as good a reason as any I've found.  

I recently paid for the upgrade to Camtasia v3 for Mac and it's been painful.  It gets "jerky" and slow to respond and sometimes it slows to a crawl whenever I try to scrub over a lengthy timeline and literally forces me to shutdown or restart my computer.  My company uses Macs, so I use one. I have gone back to using v2 and have shelved v3 until I see the many problems being posted here and on other message boards fixed.

$99 isn't a ton of money but it's frustrating to pay for something you think is going to be better than what you've been using only to find it's worse...
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Paul Middlin, Employee

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The shortcut key to bring up the recorder is command-shift 2, and command-option-2 to stop. I'm not sure what you mean about the recording controls box; perhaps you want to use what Jiggy suggested and use the mouse to pause/stop recordings in the menu bar at the top.
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Jigs Gaton, Consultant

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Paul, I just had a thought: why not introduce a safeword, one that would be recognized by Siri (or whatever), that would stop and start the recording? As a screen narrator, finding the right click or fumbling with a keyboard is nothing short of a pain. 
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gvalenzuela

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I second this post, we now have Macs, so got a Camtasia 2 for Mac, and it feels like a much lighter version of the PC version...mind you it was cheaper than the PC version, but I wish I would have known they were not the same in features, I would have bought the PC and ran it inside a Win VM or something. </rant>
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Paul Middlin, Employee

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FWIW, starting with Camtasia for Mac 3 (and for Windows v9), you pay one price for a unified license you can use on either platform.
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Doug Long

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That's a selling point I'd favor. At least then I could download in on my PC at home and bypass the current Mac pain.
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Stephane

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KarenB :
My Sony camcorder doesn't allowed anymore via Thunderbolt since Camtesia 3... while every other Mac Editors I tried are ok. 

Paul :
Is there any DSLR allowed to record at same time video and desktop ?
Thank you
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Paul Middlin, Employee

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You can record the screen and video camera at the same time either with Camtasia or use something else (Quicktime, etc) to do the video camera recording at the same time.
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pjonesCET

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It's not that Techsmith is different than most software vendors. In fact, they are not. Most software vendors think having to program for Mac is "a Pain in the.... Well you know" Supposed it so much easier to Program for PC. . Mac Uses  FreeBSD Unix  while Windows use old CP-M Based code that been around since the 80's.  And they have been listening to Microsoft to much That their just isn't a market for Mac Products.  Plus everyone's bean counters has gotten in habit of basing cost of development that has been compartmentalized .  When all customers are customers, are customers, are customers. Mac when first came out used non standard processors and C, C++, OBJECTIVE-C Programing. Today's Mac uses the same Intel processors.  My newest MacBook Pro using an Intel i7 Processor.  That will run Rings around a lot of Windows Machine.

But it's hard to overcome a 40 year bias.

But what can we do.
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pmhannan

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Not to hijack this thread but it seems like this group here has a wealth of experience with Camtasia for Mac...

I'm up for a new (and more powerful) laptop here at work. IT supports both PC and Mac so I was thinking about switching to Mac for the additional power and ease of use for the Adobe Suite. This thread is giving me pause. 

I use a hodgepodge product depending on what sort of content:
live action = Adobe Premiere 
screen-capture = Camtasia 
animation = Adobe After Effects & Illustrator + either Camtasia or Premiere 

Would you guys suggest I stick to PC?

Do any of you know Camtasia files created/edited in Window can be transferred and used on IOS?
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Doug Long

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Camtasia v2 works fine on my Mac with no issues. It's the new v3 that has issues and I chalk it up to new software, hence, new bugs. When it comes to just recording my screen v3 has worked without any glitches. The problems don't arise until I begin editing in v3. If you're not doing a lot of editing in Camtasia and just using it to capture action on your screen you should be fine. I wouldn't let Camtasia issues prevent me from getting a Mac.