Mac Version 4.1.7 Canvas Image NOT displaying for edit

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  • Updated 7 months ago
My SANGIT suddenly stopped working so I restarted it.  Now all i see is my image captures in the tray but I cannot edit an image in the canvas.  The image name is showing on the top  but nothing show in the body of the canvas.  All drop down choices for Tools, Effects, Text etc are greyed out.

Is there a setting that I am missing. I am using MAC version 4.1.7.
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navaid.hussain

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Posted 7 months ago

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Luke Griffioen, Employee

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Hi,

It sounds like a capture might have gotten corrupt. I would open a ticket with our Tech Support team, they should be able to get things working again for you.
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navaid.hussain

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Thanks!  I have opened a ticket to Support.