MacBook Update Caused Jing Pasted Screenshots to Oversaturate

  • 2
  • Problem
  • Updated 5 months ago
  • Acknowledged
I just had to update my MacBook Air and now Jing isn't working properly. The copy/paste functionality is fine but the pasted screenshots themselves are super oversaturated. I can barely make out the image. Please fix!
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nicolesnedden

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  • frustrated.

Posted 7 months ago

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jill

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Confirming that Jing is not compatible with the update to MacOS High Sierra v10.13.4 (17E199). I received a warning upon launching Jing immediately after OS update that the application was no longer compatible, and my copied screenshots do not render correctly when pasted:
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jill

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@nicolesnedden This is a known issue as reported here and can be tracked as a bug here.
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Jamien Johnson

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Hey! I have got a MacBook Pro just a couple of days ago with iOS 11 and I have checked on Jing and have noticed a similar issue there. I have also approached Apple Support UK but unfortunately, they were up to no help in this case because it is regarding the usage fo the third party software/app Fortunately, I have bumped to this thread. Has anyone checked it recently and notify that whether it is still persistent or has shredded away and there is some mistake on my part??