MacOS Sierra 10.12.6 System Audio Off: Unknown Error

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  • Problem
  • Updated 3 weeks ago
I try to run Snagit on MacOS Sierra 10.12.6; found System Audio Uninstalled fix yet when I installed TechSmith_AudioCapture.dmg when I run Snagit and tried to record the problem now is System Audio: Off. When I click Record button it throws an 'Unknown Error'. I have tried to restart Snagit, restart Mac, reinstall TechSmith_AudioCapture. Unknown Error still persists. Any help with this please?
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jmendoza

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  • frustrated

Posted 3 weeks ago

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Luke Griffioen, Employee

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Hi,

Sorry about the issues! I would open a ticket with our tech support team https://support.techsmith.com/hc/en-us