Media being added to timeline in wrong order (from newest to oldest, instead of oldest to newest) [Camtasia 9]

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Hi

This problem that I have frankly makes Camtasia 9 totally unusable, because when I take about 10+ media files from the media bin (they happen to be video files, with dates in the title ie. 2017-02-13 22-37-32), and I add the files to the timeline by selecting them and dragging them, they all get placed on the timeline from newest, to oldest instead of oldest to newest (I've been using Camtasia 8 for years now, and I'm used to Camtasia 8 adding them from oldest to newest). So Camtasia 9 puts "2017-02-13 22-37-32" before "2017-02-13 20-11-08", which is not right... Camtasia 8 always put the files in the opposite order, which is what I need. If Camtasia 9 can't do it in the opposite order, then I'll have to go back to using Camtasia 8.

Is there a way to fix it so that Camtasia 9 puts the files in the timeline in the order that I want?
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Ryan

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Posted 2 years ago

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kayakman, Champion

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I tested using your exact media names; I cannot reproduce the issue

2017-02-13 20-11-08 [oldest] gets put on timeline before 2017-02-13 22-37-32 [newest] when both are added at same time

I assume the last 6 numbers in names are HH-MM-SS?
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Ryan

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Hi.

I've recorded the screen so that you can see exactly what I'm doing when I add the clips to the timeline, and so that you can see that it adds it in the wrong order.

Video: https://youtu.be/8lAg_oTFKlk

Watch on 1080p obviously so you can see the file names and all of that.
I've also highlighted the file names at the top-left in the media bin, when I hover over the items in the timeline, so that you can more clearly see their order.

Hope if helps you to find the problem, thanks.

EDIT: just to clarify, I've reproduced exactly what I've done in Camtasia 9, in Camtasia 8, and when I do it in Camtasia 8, the clips are added in the correct order (oldest to newest)... so there's something weird with Camtasia 9 which is getting the order wrong (newest to oldest), because in Camtasia 8 it doesn't get the order wrong, even when using exactly the same clips and file names...
(Edited)
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kayakman, Champion

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thanks for screencast; unfortunately YouTube quality is so low that reading file names in media bin is almost impossible; but I see your workflow

please try this ...

instead of selecting and dragging clips to timeline, select them, then right click and choose add to timeline

does that work?
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Joe Morgan

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It looks like it has to do with the way you are saving your files.

Camtasia 9's automatic Default............ likes to use Year / Month and Day stamps in the title.



I highlighted the Prefex in the box and changed it to "capture" only.



The meta data windows explorer still reflects the time-code and date associated with the recordings.
You could always change "capture" to what ever you want for different projects.
 

 

And the resulting auto named files get added from "Oldest to Newest" when dragged to the timeline.



Or you could use the fixed file name and keep it simple.

Or name every file before saving.

Either of these options should work.


I'm not sure why your experiencing the problems you are with those other files.
However, those file names look pretty confusing and hard to sort out at best. I would change the way I save them for that reason alone.

Let us know if you resolve the issue.

Regards,Joe
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kayakman, Champion

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I note that the number schema used in your video is different that what was described in your initial post

using your video example, with the trailing "-xxx" characters in the names, I can now reproduce the problem

seems to be some issue with your naming schema

try changing the schema?
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Ryan

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The naming scheme is done automatically by my other recording program which I use to record game footage (bandicam is the program's name). It names the files like this
{program name} {year}{month}{day} - {hour}{minute}{second} - {random suffix number}.

I've created another video where I do exactly the same thing in Camtasia 8 as I did in my 'camtasia 9' video, with exactly the same files... and then you'll be able to see that Camtasia 8 orders the files from oldest to newest (which is correct), instead of newest to oldest like Camtasia 9 does.

Camtasia 8 Video: https://youtu.be/lKV5o3u4_Gw (I just uploaded it, so 1080p might not be available immediately, as youtube takes a while to process it).

So... imo, the problem isn't at all with the titles of the files, because Camtasia 8 orders them correctly, from oldest to newest... the problem is with Camtasia 9 that does the opposite, and there should really be a way to change the ordering, or, camtasia should add the files to the timeline, in the same order as they are in the media bin (which would only makes sense).

@Kayakman, yes I used a different numbering scheme in my original post, because I only used that as an example. But in the video you can see the exact files I'm using. And imo changing the naming scheme is unrealistic (for me), because I've used the same scheme for the past 3years with my recording software and Camtasia 8, and it's always worked brilliantly. And yeah I did try as you suggested with the "right click, add files at playhead", and that still resulted in the files being ordered from 'newest to oldest' in Camtasia 9.
(Edited)
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kayakman, Champion

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remove the last "-" in each name; that should fix the issue?

just tested, and they go on timeline in order expected
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Joe Morgan

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But in the video you can see the exact files I'm using. And imo changing the naming scheme is unrealistic (for me), because I've used the same scheme for the past 3years with my recording software and Camtasia 8

I say let it go and have him contact support. Changing the file names to resolve the issue is a given at this point.
Obviously, there's a disconnect between Camtasia 8 and Camtasia 9 and probably shouldn't be.I suspect it's a bug that effects others as well.
(Edited)
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kayakman, Champion

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during CS9 beta testing, I was informed that CS9 sorts and handles file names differently than CS8; something to do with how the 1st capture in a series is auto-named [no trailing number for its sequence]; seems to control whether 1st capture goes automatically on timeline while next ones just go into bin

regardless, CS9's name handling is a problem for me too, and I've had to resort to making a 1st capture [in a series] a disposable capture [not used] so that all the following keepers will have a sequence in their name; otherwise, the 1st capture [no sequence number] will always go on timeline last, if multiple clips are manually sent down [my preferred way of working]

so I don't think this is a bug, per se?
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shawn.powers

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kayakman -- I actually skipped version 9, but 2018-0 (new editing machine, new install), and the first capture file not being numbered is horribly inconvenient. Have you solved it apart from just not using the first non-numbered capture file?
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kayakman, Champion

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the issue has not been fixed; I believe it is NOW being treated as a bug in CS 9 and CS 2018; still hoping for a future [near term?] fix

my best workaround ...

set Recorder to always ask for a file name; only use whole numbers for the name [01, 02, 03 etc]; that will work best overall

however, even doing this can still be problematical

if you drag/drop these number-named clips from Explorer onto the timeline, they will still sometimes go on the wrong order
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Joe Morgan

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Maybe Camtasia 9 has a bug related to the way Bandicam processes there file information.
 You should contact Tech Support and see what they have to say.

This is a Free Service. Submit a ticket at,

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe

Chat Support Hours.

You can reach the “CHAT” Support Team for assistance from

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Ryan

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Ok, I'll submit a ticket. Thanks Joe.

Until it's fixed, I really have no alternative but to continue using Camtasia 8, because of the fact that I really can't rename 20-50 files each time that I make a video =/

But Camtasia 8 works fine so I guess it's not a loss or anything.
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pearson014

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Just as a Side note. I Drag in a dozen plus files from a Digital Camera with the Naming Convention of "MVI_1880.mp4, MVI_1881.MP4, MVI_1882.MP4 etc.. and they are ordered correctly in the media bin.  But when I select all and Right Click on the First "ADD To Timeline at Playhead, they all get added but not in a discernible order.   And not by name.    I would love a way to sort media on a TRACK by file name, date etc.    Not sure what is causing this but its takes alot of time to drag media in Per piece etc... 

 Thanks
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kayakman, Champion

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I've found that the only reliable/predictable naming convention [in CS9] is to use straight sequenced numerical values [or names that start with a number]; otherwise multi-select sends to timeline, or multi-select drag/drop from Explorer onto timeline get scrambled; sometimes with names like the ones you mention, the last goes on timeline first, then all the rest in correct order; I've tried many naming variations but still have no clue why this behavior
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kayakman, Champion

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UPDATE

I finally got an "official" explanation ...

CS9 and CS2018 both use "time-placed-in-bin" to determine sort order when multiple clips are placed on timeline at same time; clip name is not involved, just a time stamp that is associated with each clip

if working on the typical screencast project [ i.e., not screencasting a Camtasia tutorial], the sort issue can be avoided by setting Recorder to "add-to-bin"; if a sequence of captures is then multiple selected, they can be sent to timeline in correct order [again, based on the time they individually go into the bin]

however, if working on a screencast of a Camtasia tutorial, there is only one practical workaround if a lot of captures are involved: use CS8 to initially assemble the project where multiple selected clips need to be placed on the timeline at the same time; CS8 does not have the "time-in-bin" limitation, and sorts are based on clip name; so a sequence of logically named captures works

I've also found that if the project involves lots of markers, and perhaps a quiz, CS8 works better because its new marker function and quiz UI are far better than in CS9 or CS 2018; and I still think the CS8 UI is far easier on the eyes than the UI in CS9/CS2018

Once the project is initially assembled, then it can be opened in CS 2018 for further editing and production

How To Use CS8 To Start Build Out Of CS 2018l Camtasia Tutirial Projects That Use Multiple Sequential Captures
http://www.screencast.com/t/iNirIV3gTse