Memory issue in Snagit editor

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
Archived and Closed

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Please fix the memory issue in Snagit. Im looking to buy this product but this gives me pause. Each time I take a screenshot it uses more and more memory to the point where it causes the program and my computer to slow down (Looking in task manager the Memory usage is 1.7GB at the moment). I have to quit the editor to resolve this. Its a workaround but I would prefer a solution. Please could this be looked into? I use Windows 7 64 Bit.

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btdmartin

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  • frustrated

Posted 7 years ago

  • 1
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Tiffany Wood

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Hello,
I apologize for the memory issues you are experiencing, thank you for sharing the issue with us.

I suggest that you submit a Technical Support ticket and one of our specialists can work directly with you to investigate this issue:
http://techsmith.custhelp.com/app/uti...

Thank you,
Tiffany

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